CIO Direct vs. Shipedge Comparison


CIO Direct CIO Technologies	Shipedge	+	+
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About CIO Direct is a web-based order management software (OMS) and warehouse management system (WMS). It is a software as a service (SaaS) application so there are no expensive installations or upgrades. CIO Direct was developed for use by third party fulfillment centers and multi-channel merchants. The system is easily configured to receive orders from multiple sources and function seamlessly with existing shipping software. For more detailed product information, check out our product overview. FulEx has been using CIO Direct for over 6 years now. We've grown from a 7000sf warehouse to a network of 4 warehouses with a combined warehouse space of 150,000sf. Being an eCommerce warehouse business and having multiple warehouses requires an enterprise web based system that allows for a high level of complex inventory and order management tools. CIO Direct allows FulEx to have an advantage over most of our competitors. CIO has been a true partner and we look forward to the future with them.	About Shipedge is a Warehouse and Order Management Suite. We built the software out of an eCommerce warehouse, so we've created a solution that matches the unique needs of our clients. Shipedge includes features like Mobile Warehouse Management, 3PL Billing, Returns & Exchanges, and an automatic Ship Rate Shop. We have modules for serial number, lot control, unit of measure, and expiration date. There is order routing, drop shipping, and tools for selling eCommerce bundles. With over 250 Integrations, you can manage all of your inventory across all of your selling channels, warehouse, and inventory locations like brick and mortar stores. Our modular solutions scale as you grow, so you only pay for the features that you use. Our robust documentation and courses make onboarding simple. Plus you get live support for any ongoing needs.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Companies searching for an order management platform	Audience eCommerce Warehouses, Distribution Centers, and Sellers.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $500.00/month/user Beyond the base pricing for the WMS and OMS, Shipedge offers modular pricing. That means that you only pay for what you use. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 3.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Very powerful and easy to use. Set it up once and then runs by itself. We got more features than we expected. Easy to add selling channels and monitor my sales. We can even connect our suppliers. Warehouse workers learn it quickly and seem to love it. Cons The implementation and automation took longer than expected but it was worth it.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information CIO Technologies Founded: 1987 United States www.ciotech.com	Company Information Shipedge Founded: 2008 United States www.shipedge.com
Alternatives Enterprise WMS / Interchange EDI Software Ramp Systems	Alternatives Fulcrum 3PL Shopping Cart Fulfillment
Brilliant WMS Brilliant Info Systems	Fishbowl
SkuSuite	NetSuite Oracle
ShipBob	Descartes Zangerine Descartes Systems Group
FulFillor View All	Brahmin Solutions View All
Categories Order Management Supported Warehouse Management Supported	Categories 3PL Supported Distribution ERP Supported Inventory Management Supported Manufacturing Inventory Management Supported Multicarrier Parcel Management Supported Order Management Supported Warehouse Management Supported
Order Management Features Back Order Management Supported Catalog Management Not Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Not Supported Channel Management Not Supported Demand Planning Not Supported Inventory Management Not Supported Location Control Not Supported Order Management Supported Purchasing Not Supported Quality Control Not Supported Receiving / Putaway Management Not Supported Returns Management Not Supported Shipping Management Not Supported	Order Management Features Back Order Management Supported Catalog Management Not Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Supported Channel Management Supported Demand Planning Supported Inventory Management Supported Location Control Supported Order Management Supported Purchasing Supported Quality Control Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported Show More Features Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Supported Kitting Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Supported
Integrations ApparelMagic Supported ChannelAdvisor Not Supported Ecwid Not Supported Facebook Not Supported Invoice Ninja Not Supported QuickBooks Commerce Supported ReturnGO Not Supported ReturnPro Not Supported Shopify Not Supported Shopify Plus Not Supported Square POS Not Supported Stackreaction Not Supported UPS Ready Not Supported techSHIP Not Supported Show More Integrations View All 2 Integrations	Integrations ApparelMagic Not Supported ChannelAdvisor Supported Ecwid Supported Facebook Supported Invoice Ninja Supported QuickBooks Commerce Not Supported ReturnGO Supported ReturnPro Supported Shopify Supported Shopify Plus Supported Square POS Supported Stackreaction Supported UPS Ready Supported techSHIP Supported Show More Integrations View All 12 Integrations
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