CIO Direct

CIO Direct

CIO Technologies
Polyphase WMS

Polyphase WMS

Polyphase Software Systems
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About

CIO Direct is a web-based order management software (OMS) and warehouse management system (WMS). It is a software as a service (SaaS) application so there are no expensive installations or upgrades. CIO Direct was developed for use by third party fulfillment centers and multi-channel merchants. The system is easily configured to receive orders from multiple sources and function seamlessly with existing shipping software. For more detailed product information, check out our product overview. FulEx has been using CIO Direct for over 6 years now. We've grown from a 7000sf warehouse to a network of 4 warehouses with a combined warehouse space of 150,000sf. Being an eCommerce warehouse business and having multiple warehouses requires an enterprise web based system that allows for a high level of complex inventory and order management tools. CIO Direct allows FulEx to have an advantage over most of our competitors. CIO has been a true partner and we look forward to the future with them.

About

Polyphase WMS is a cloud warehouse management application for Shopify merchants operating their own fulfillment workflows. It syncs Shopify orders and inventory, shows stock across warehouse locations, and guides staff through picking and packing with barcode and QR-code scanning. Teams can import stock, orders, customers, and locations from spreadsheets and use role-based access. Order views show pick progress, stock quantities, and fulfillment status. The system supports manual or order-linked returns, approval workflows, and Shopify refunds when returns are processed. The standard plan is listed for up to five users, with a dedicated database per customer. An optional Pro tier adds purchase orders and receiving, lot and serial tracking, cycle counting, and slotting. It is designed for sellers replacing spreadsheet-based warehouse processes.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an order management platform

Audience

Shopify sellers who run their own warehouse with 1 to 5 warehouse staff and have outgrown spreadsheets

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

A$99/month (AUD)
Standard is $99/month for up to 5 users, with a 14-day subscription trial. The homepage states a one-time $149 setup fee; the registration page says no setup fee. Pro is listed at $199 AUD/month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CIO Technologies
Founded: 1987
United States
www.ciotech.com

Company Information

Polyphase Software Systems
Founded: 2024
Australia
polyphasesystems.com

Alternatives

Alternatives

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Gäbig

Gäbig GmbH
Brilliant WMS

Brilliant WMS

Brilliant Info Systems
Fiftify

Fiftify

Fiftify Inc
wooms WMS

wooms WMS

wooms WMS GmbH
SWIFT WMS

SWIFT WMS

Transport and Warehousing Software Solutions

Categories

Categories

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Not Supported
Location Control Not Supported
Order Management Supported
Purchasing Not Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Integrations

ApparelMagic Supported
QuickBooks Commerce Supported
Shopify Not Supported

Integrations

ApparelMagic Not Supported
QuickBooks Commerce Not Supported
Shopify Supported
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Claim CIO Direct and update features and information
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