CIO DirectCIO Technologies
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Polyphase WMSPolyphase Software Systems
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Related Products
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About
CIO Direct is a web-based order management software (OMS) and warehouse management system (WMS). It is a software as a service (SaaS) application so there are no expensive installations or upgrades. CIO Direct was developed for use by third party fulfillment centers and multi-channel merchants. The system is easily configured to receive orders from multiple sources and function seamlessly with existing shipping software. For more detailed product information, check out our product overview. FulEx has been using CIO Direct for over 6 years now. We've grown from a 7000sf warehouse to a network of 4 warehouses with a combined warehouse space of 150,000sf. Being an eCommerce warehouse business and having multiple warehouses requires an enterprise web based system that allows for a high level of complex inventory and order management tools. CIO Direct allows FulEx to have an advantage over most of our competitors. CIO has been a true partner and we look forward to the future with them.
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About
Polyphase WMS is a cloud warehouse management application for Shopify merchants operating their own fulfillment workflows. It syncs Shopify orders and inventory, shows stock across warehouse locations, and guides staff through picking and packing with barcode and QR-code scanning. Teams can import stock, orders, customers, and locations from spreadsheets and use role-based access. Order views show pick progress, stock quantities, and fulfillment status. The system supports manual or order-linked returns, approval workflows, and Shopify refunds when returns are processed. The standard plan is listed for up to five users, with a dedicated database per customer. An optional Pro tier adds purchase orders and receiving, lot and serial tracking, cycle counting, and slotting. It is designed for sellers replacing spreadsheet-based warehouse processes.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for an order management platform
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Audience
Shopify sellers who run their own warehouse with 1 to 5 warehouse staff and have outgrown spreadsheets
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
A$99/month (AUD)
Standard is $99/month for up to 5 users, with a 14-day subscription trial. The homepage states a one-time $149 setup fee; the registration page says no setup fee. Pro is listed at $199 AUD/month.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCIO Technologies
Founded: 1987
United States
www.ciotech.com
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Company InformationPolyphase Software Systems
Founded: 2024
Australia
polyphasesystems.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Warehouse Management Features
3PL Management
Supported
Barcoding / RFID
Supported
Category Customization
Not Supported
Channel Management
Not Supported
Demand Planning
Not Supported
Inventory Management
Not Supported
Location Control
Not Supported
Order Management
Supported
Purchasing
Not Supported
Quality Control
Not Supported
Receiving / Putaway Management
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Not Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Supported
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Integrations
ApparelMagic
Supported
QuickBooks Commerce
Supported
Shopify
Not Supported
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Integrations
ApparelMagic
Not Supported
QuickBooks Commerce
Not Supported
Shopify
Supported
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