Salesforce Agentforce AutomotiveSalesforce
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About
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between.
Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.
Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs.
With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact.
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About
Agentforce Automotive, formerly Automotive Cloud, is Salesforce’s AI-powered CRM platform built specifically for the automotive industry. It unifies driver and vehicle data to create a single, connected view across sales, service, and ownership experiences. Automotive Cloud enables teams to manage leases, warranties, claims, and service milestones within one centralized system. AI-driven alerts and recommendations help customer-facing employees take proactive action. The platform supports immersive, personalized driver experiences beyond the initial vehicle purchase. Integrated automation improves operational efficiency and productivity across dealerships and OEM networks. Agentforce Automotive empowers automotive brands to strengthen relationships, increase loyalty, and innovate faster.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Auto dealerships, OEM, independent software vendors, heavy truck dealers
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Audience
Agentforce Automotive is ideal for automotive OEMs, dealerships, retailers, and captive finance organizations seeking an AI-powered CRM to unify driver and vehicle data, streamline operations, and deliver personalized ownership experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCDK Global
Founded: 1974
United States
www.cdkglobal.com
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/automotive/cloud/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Automotive CRM Features
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Auto Dealer Features
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Auto Dealer Accounting Features
Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department
Dealership Management Features
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration
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Integrations
AutoRaptor CRM
AutoSweet
Bitesize
DealerVault
DealersLink
DriveCentric
Edge
Elite EXTRA
Handwrytten
KeyTrak
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Integrations
AutoRaptor CRM
AutoSweet
Bitesize
DealerVault
DealersLink
DriveCentric
Edge
Elite EXTRA
Handwrytten
KeyTrak
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