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About

BugZero decreases risk and increases IT operational intelligence by integrating your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products. Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, threaten business productivity and profitability. Precisely maps all applicable software and firmware bugs to each device or system in your organization. Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool. Delivers visibility into the presence, criticality, and risks of vendor bugs residing in the infrastructure. Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors. The solution is up, running, and reporting on vendor operational bug data within hours.

About

Luciq is an AI-powered mobile observability platform designed for app developers and enterprises to monitor, diagnose, and improve mobile applications seamlessly. The solution brings together bug reporting, crash analytics, session replay, and performance monitoring in one unified SDK that supports Android, iOS, web and hybrid apps. It enables users to capture detailed device logs, network traces, annotated screenshots, videos and user feedback, while automatically correlating events and errors using machine learning to prioritize issues by impact. Developers gain visibility into user sessions where things went wrong, reproduce defects through replay, and resolve issues faster using integrations with JIRA, Slack, Zapier, Zendesk and other tools. With Luciq’s “Agentic Mobile Observability” approach, the system surface the most critical problems, suggests root-causes and even recommends remediations, helping teams increase velocity, improve app stability and enhance user experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and IT organizations seeking a solution to prevent threats to their business productivity and profitability

Audience

Developers and product engineers searching for a solution to detect, diagnose and fix issues across large-scale mobile environments to improve performance and user experience

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BugZero
United States
findbugzero.com

Company Information

Luciq
United States
www.luciq.ai/

Alternatives

TeamDynamix ITSM

TeamDynamix ITSM

TeamDynamix

Alternatives

Bugfender

Bugfender

Beenario
Zero Incident Framework

Zero Incident Framework

GAVS Technologies

Categories

Bug Tracking Supported

Categories

Integrations

Amazon Web Services (AWS) Not Supported
Android Not Supported
Apple iOS Not Supported
Asana Not Supported
Azure DevOps Not Supported
ClickUp Not Supported
Freshdesk Not Supported
GitHub Not Supported
IBM Instana Not Supported
Jira Not Supported
Manuscript AI Not Supported
MongoDB Supported
New Relic Not Supported
Okta Not Supported
OneLogin Not Supported
Opsgenie Not Supported
React Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Amazon Web Services (AWS) Supported
Android Supported
Apple iOS Supported
Asana Supported
Azure DevOps Supported
ClickUp Supported
Freshdesk Supported
GitHub Supported
IBM Instana Supported
Jira Supported
Manuscript AI Supported
MongoDB Not Supported
New Relic Supported
Okta Supported
OneLogin Supported
Opsgenie Supported
React Supported
Slack Supported
Zapier Supported
Claim BugZero and update features and information
Claim BugZero and update features and information
Claim Luciq and update features and information
Claim Luciq and update features and information