IBM Control DeskIBM
|
||||||
Related Products
|
||||||
About
BugZero decreases risk and increases IT operational intelligence by integrating your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products. Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, threaten business productivity and profitability. Precisely maps all applicable software and firmware bugs to each device or system in your organization. Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool. Delivers visibility into the presence, criticality, and risks of vendor bugs residing in the infrastructure. Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors. The solution is up, running, and reporting on vendor operational bug data within hours.
|
About
Enjoy user friendly self-service, automated service management, and seamlessly-integrated, best practice-based service desk capabilities. Managing multi-vendor, multicloud environments has become an increasingly complex task. IBM Control Desk provides the IT service management (ITSM) needed to simplify support of users and infrastructures. It reduces costs and increases satisfaction through self-service, automated service management and integrated, best practice-based service desk capabilities. The Service Catalog and Enterprise App Store allow users to select available services and deploy approved software to their devices without help from IT staff. IT practitioners benefit from best practice-based process automation capabilities, integrated knowledge and problem management, and visibility into asset, configuration and change information. Manage IT services and IT operations in context of business objectives and commitments.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies and IT organizations seeking a solution to prevent threats to their business productivity and profitability
|
Audience
Enterprises in need of an IT service management solution to simplify support of users and infrastructures
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationBugZero
United States
findbugzero.com
|
Company InformationIBM
Founded: 1911
United States
www.ibm.com/products/it-service-management
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
Cisco Secure Cloud Analytics
Supported
Fortinet SD-WAN
Supported
HP-UX
Supported
IBM Cloud Pak for Applications
Not Supported
IBM Cloud Pak for Data
Not Supported
IBM Cloud Pak for Integration
Not Supported
IBM Cloud Pak for Network Automation
Not Supported
Microsoft 365
Supported
MongoDB
Supported
VMware Cloud
Supported
|
Integrations
Cisco Secure Cloud Analytics
Not Supported
Fortinet SD-WAN
Not Supported
HP-UX
Not Supported
IBM Cloud Pak for Applications
Supported
IBM Cloud Pak for Data
Supported
IBM Cloud Pak for Integration
Supported
IBM Cloud Pak for Network Automation
Supported
Microsoft 365
Not Supported
MongoDB
Not Supported
VMware Cloud
Not Supported
|
|||||
|
|
|