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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier. Get all the important information you need to fix the bug. T Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Key advantages: - Rapid setup: drop-in snippet or browser extension, ready in under 5 minutes. - Full context with every report: screenshot + environment details + console logs, reducing back-and-forth. - Seamless integration: forwards feedback directly into tools like Jira, GitHub, Slack, Asana, Trello, ClickUp and others.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

Companies looking for an advanced feedback solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

€10/month -Free 1 project/user
€10/month for 3 projects / 3 team members*
€23/month for 7 projects / 7 team members*
€47/month for 15 projects / 15 team members*
* billed anually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

Ybug
Founded: 2016
Czech Republic
ybug.io

Alternatives

Alternatives

Zunoy Bug Tracker

Zunoy Bug Tracker

Mentcube Innovations Pvt Ltd
Simple Commenter

Simple Commenter

Ander Digital OÜ

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported
Visual Feedback Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Not Supported

Integrations

Asana Supported
GitHub Supported
GitLab Supported
Jira Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Basecamp Supported
Freshdesk Not Supported
Google Chrome Supported
Microsoft Edge Supported
Microsoft Teams Not Supported
Productboard Not Supported
Redmine Not Supported
Safari Supported
SpiraTeam Supported
Teamwork CRM Not Supported

Integrations

Asana Supported
GitHub Supported
GitLab Supported
Jira Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Basecamp Not Supported
Freshdesk Supported
Google Chrome Not Supported
Microsoft Edge Not Supported
Microsoft Teams Supported
Productboard Supported
Redmine Supported
Safari Not Supported
SpiraTeam Not Supported
Teamwork CRM Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim Ybug and update features and information
Claim Ybug and update features and information