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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

Bugpilot is AI-powered bug resolution platform that helps SaaS teams detect, understand, prioritize, and fix user-facing bugs. 1. Detect hidden bugs your users are not reporting Did you know that a staggering 96% of bugs go unreported by users? When bugs go unnoticed, it leads to frustration, decreased trust, and a poor user experience. 2. Give power-users tools to report actionable bugs in seconds With Bugpilot users can choose to highlight parts of the screen and add notes, for even more precise information about what went wrong and what they were expecting. SaaS teams receive standard bug reports with visual proof, description, console logs, and network requests and more. 3. Fix in seconds, with AI-assisted prioritization and resolution With Bugpilot, even non-tech people can figure out what is wrong in seconds. For every bug report, Bugpilot highlights the potential issues from failed network requests, ad blockers, coding errors, or user mistakes.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

SaaS companies; Developers, Customer Support and Product managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

Bugpilot
Founded: 2021
Italy
bugpilot.io

Alternatives

Alternatives

Bugfender

Bugfender

Beenario
Bugzero

Bugzero

WEBsina

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Integrations

GitHub Supported
Jira Supported
Slack Supported
Zapier Supported
Zendesk Supported
Asana Supported
Crisp Not Supported
Front Not Supported
GitLab Supported
Help Scout Not Supported
Intercom Not Supported
LiveChat Not Supported
Mozilla Firefox Supported
Notion Not Supported
Opera Supported
Sentry Not Supported
SpiraTeam Supported
Stackreaction Supported
Trello Supported

Integrations

GitHub Supported
Jira Supported
Slack Supported
Zapier Supported
Zendesk Supported
Asana Not Supported
Crisp Supported
Front Supported
GitLab Not Supported
Help Scout Supported
Intercom Supported
LiveChat Supported
Mozilla Firefox Not Supported
Notion Supported
Opera Not Supported
Sentry Supported
SpiraTeam Not Supported
Stackreaction Not Supported
Trello Not Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim Bugpilot and update features and information
Claim Bugpilot and update features and information