PEAK 15

PEAK 15

PEAK 15 Systems
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About

Travel agent front office sales, integrating major suppliers from the travel market, offering services such as flight tickets, hotels, car rental, transfers, activities and more; all these services being filtered through a complex mechanism of rules pertaining to each agency. BugHotel Reservation System Air module allows the travel agent to manage flights provided through GDS, direct XML OUT connections to airlines and low cost flights and ticket issuing. Search, book and sell best flight options. Generate emails for booking confirmations and pdf vouchers. Multiple payment methods. Multi-language & multi-currency support. Full online booking via a secure XML & JSON services. BugHotel Reservation System allow the travel agents to have an up to date solution, helping them to optimize the booking process, to grow the profitability and to manage online interaction with suppliers and clients through effective management of prices & availability and online selling of travel products.

About

PEAK 15 Systems is software built for multi-day tour operators, DMCs, and adventure, expedition, and luxury travel companies running custom, scheduled, or hybrid departures. It is part of the Fullsteam family of vertical SaaS companies, PEAK 15 is Based in Auburn, Alabama and has been serving the U.S., Canada, U.K., Ireland, Australia, and New Zealand since 2005. Built on Microsoft Dynamics 365, it connects CRM, trip planning, bookings, operations, and accounting in one system, replacing the spreadsheets and disconnected tools that slow multi-day travel businesses down. Core capabilities: Trip Planning: build itineraries from templates, with automated pricing by group size. CRM: one profile per guest and vendor, synced with HubSpot and Mailchimp. Bookings: manage online/phone bookings, commissions, and payment schedules. Operations: automate confirmations, reminders, rooming lists, and manifests. Accounting: multi-currency invoicing with QuickBooks and Sage export.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels searching for a powerful reservation system

Audience

Serving Multi-Day Tour Operators, Active & Adventure Travel Companies, Leisure Travel Agencies, Inbound Operators, DMCs, and Small-Ship & Expedition Cruise Operators.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$300 per month
Kilimanjaro — Entry tier. Likely covers core trip planning, CRM, sales/booking management, and standard operations workflows for smaller operators at the low end of the ICP (7–15 users, ~$3M+ revenue).
Denali — Mid tier. Likely adds advanced automation, expanded reporting, and additional configuration depth for operators in the optimal ICP range (15–50 users).
Everest — Top tier. Likely includes the full feature set, highest configurability, advanced analytics/BI access, and enterprise-grade support for the upper end of the ICP (50–100+ users) and custom enterprise deals.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • he system provides centralized reservation management, real-time availability updates, and helps reduce manual work by automating booking workflows across multiple properties. It significantly improves operational efficiency and coordination between staff.

Cons

  • The interface can feel outdated at times, and some advanced features require extra training to use effectively.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bug Software
Founded: 1998
United States
www.bug-hotel.com

Company Information

PEAK 15 Systems
Founded: 2005
United States
www.peak15systems.com

Alternatives

Alternatives

Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
Xprts Booking Engine

Xprts Booking Engine

Software Xprts Services
Technoheaven

Technoheaven

Techno Heaven Consultancy

Categories

Categories

Reservations Supported
Tour Operator Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Travel Agency Features

Central Reservation System Supported
Customer Database Supported
Flight Booking Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Integrations

Axis LMS Not Supported
Constant Contact Not Supported
Drupal Not Supported
Gmail Not Supported
Google Workspace Not Supported
HubSpot Marketing Hub Not Supported
Mailchimp Not Supported
Microsoft Outlook Not Supported
OrderCloud Not Supported
Power BI Embedded Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
RedPoint Customer Data Platform Not Supported
RightRez Not Supported
Sitecore Not Supported
Stripe Not Supported
Vamoos Not Supported
WordPress Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
Constant Contact Supported
Drupal Supported
Gmail Supported
Google Workspace Supported
HubSpot Marketing Hub Supported
Mailchimp Supported
Microsoft Outlook Supported
OrderCloud Supported
Power BI Embedded Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
RedPoint Customer Data Platform Supported
RightRez Supported
Sitecore Supported
Stripe Supported
Vamoos Supported
WordPress Supported
Zapier Supported
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Claim BugHotel Reservation System and update features and information
Claim PEAK 15 and update features and information
Claim PEAK 15 and update features and information