Related Products
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About
Engage your audience with digital scenarios and collect actionable data using our world's first online platform for digital sims. We provide a full specter of services and software to move your training to the new technological frontier. Our software is incredibly simple to use and our advice is always helpful and on point. Create digital sims with a simple, stress‑free online tool. No design or technical skills required. Embed in your favorite authoring tools and LMS. Spend your time in class wisely. Replace traditional role-play with digital sims with a touch of a button. Give points, collect data. We will teach you to design best-in-class sims, consult you on all aspects of scenario-driven storytelling or simply develop content for you. Enough with boring page‑turners! Immerse your learners into realistic scenarios, simulate their work processes, challenge their critical thinking. Save tons of time and money, because you can build sims yourself, at a fraction of a vendor's cost.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and businesses searching for a solution to engage their audience with digital scenarios
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBranchTrack
www.branchtrack.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Not Supported
Asynchronous Learning
Supported
Blended Learning
Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Certification Management
Not Supported
Corporate / Business
Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Supported
Simulation
Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
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Integrations
JVSP
Not Supported
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