Related Products
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About
If you think relationship marketing has reached its limits. If you don't believe in email and SMS anymore. If your customers always want more personalization. Find out how to create and animate your chatbot with the Botnik platform. You will finally get your customers talking! Being able to communicate in writing or by voice with your computer, smartphone and other connected objects disrupts behavior. This provides a huge opportunity for brands as long as the conversation isn't disappointing. When we talk about sculpin, the first word that emerges is artificial intelligence. As if understanding what a user enters in their messenger is enough to create a relationship or a use. At Botnik, we take the problem backwards. Obviously, you have to understand what the user wants, but for us the most important thing is the way of answering him: this is what makes the difference. With Chatbots, it's high time to take a unique interest in the user.
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About
Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Anyone looking to create and animate their chatbot
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Audience
SMBs to enterprise
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBotnik
Founded: 2017
France
www.botnik.ai/
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Company InformationDirectly
Founded: 2011
United States
directly.com
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Categories |
Categories |
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Live Chat Features
Canned Responses
Not Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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