Bookinglayer vs. iMagic Hotel Reservation Comparison Chart

Pros

• Mike from Support. The system can almost do anything, once you get the hang of it you can achieve your end goal.
• We have a climbing Camp in Lao. We were looking for a booking system that besides accommodation also included climbing courses and the TAB payment systems. So far we only know about bookinglayer that could do that. Our whole booking process is now automated. A booking engine is included and has a nice design
• Fast communication helped us move quickly in resolving the issue. Everyone is friendly and open. The program is well designed for our basic operations—more than sufficient for our needs.
• All-in-one system for lodging, meals, rentals, and activities Centralized calendar Flexible for complex bookings Superior onboarding process Excellent customer support
• Pro-active and flexible in when we use the hours. Tamara responded quickly and was easy to work with.
• The platform interface is straightforward and easy to navigate for daily operations. The early setup process is confusing, not enough support by that time, but it gets better now that the support team responds quickly and is generally helpful when contacted.
• The entire onboarding process was beyond amazing. I worked with Tamara, who held our hand all the way through. I also love the customization that can be done, which there is much more to learn about. The main reason I switched away from Retreat Guru was that Booking Layer offers a customer portal space, this area where the client can land as a one-stop-shop is everythgin for us as the automated email model is hard to track.
• We found Bookinglayer to be very helpful and patient with us as we customised our booking engine and after a few weeks we are now live. So far so good. Tamara was a great help with the onboarding, and very knowledgeable. We hope this is the start of a great partnership.
• It is a professional looking program, that integrates well with the payment provider and offers great guest management with the customer portal. It has automated client messaging which is really helpful. They are always looking ahead to make it better and they do a 6 month check in to see how you are doing.
• Bookinglayer gave us a lot of hours back to focus on more strategic business development rather than operational work. We love how simple and intuitive it is for a first time users (once the system is set up). We absolutely love the support team - they are hands on, fast & thorough with every reply. The system is developed with thorough understanding of business processes in detail and there are regular updates and improvements in features.