Mya

Mya

Concierge Inc.
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About

Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.

About

Mya is an AI concierge for vacation rental homes, designed for owners and property managers who want to support guests while retaining control of property decisions, payments and vendor relationships. It answers guest questions by voice or text around the clock and communicates in more than 20 languages. Owners teach Mya about each home through conversation, including the details guests need during their stay. When a guest reports a repair, Mya can create a work order and contact a vendor selected by the owner; requests that need an on-site response can be routed to a local concierge. Mya connects with supported booking and property-management platforms, allowing operators to keep their existing systems. It helps vacation-rental businesses handle routine guest questions, share property-specific guidance, coordinate maintenance and provide local recommendations.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property Management system for hotels

Audience

Vacation rental owners and property managers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Pricing

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The features they have, such as integrated Channel Manager, Self Check-in systems (both for mobile phones and also for kiosks), Concierge, and their easy interface has all the 'bang' without the big monthly price. I've been using them for 2 properties since 2003 and the systems only get better each month.

Cons

  • I wish their mobile app had more PMS features (and reports!), it's mostly targeting their Concierge system they call MyGuest. But I can load the PMS on my mobile phone, so it's just a little 'squeezed'.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BookingCenter
Founded: 1993
United States
www.bookingcenter.com

Company Information

Concierge Inc.
United States
www.meetmya.ai

Alternatives

Alternatives

Categories

Concierge Supported
Guest Messaging Supported
Hotel Management Supported
Reservations Supported

Categories

Concierge Supported
Guest Messaging Supported
Vacation Rental Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Not Supported
Beds24 Not Supported
Booking.com Supported
Canary Digital Tipping Supported
Cloudbeds Not Supported
Expedia Supported
Guesty Not Supported
Hospitable Not Supported
Hostaway Not Supported
Lodgify Not Supported
Mews Not Supported
OwnerRez Not Supported
Smoobu Not Supported
Vrbo Not Supported
iGMS Not Supported
xcelerates Supported

Integrations

Airbnb Supported
Beds24 Supported
Booking.com Not Supported
Canary Digital Tipping Not Supported
Cloudbeds Supported
Expedia Not Supported
Guesty Supported
Hospitable Supported
Hostaway Supported
Lodgify Supported
Mews Supported
OwnerRez Supported
Smoobu Supported
Vrbo Supported
iGMS Supported
xcelerates Not Supported
Claim BookingCenter and update features and information
Claim BookingCenter and update features and information
Claim Mya and update features and information
Claim Mya and update features and information