Bookeasy

Bookeasy

Tourism Holdings
Pigeon Suite

Pigeon Suite

Pigeon-Tech
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About

Bookeasy’s unique features, industry relationships and depth of product provides a comprehensive online and offline solution for commercially-minded specialized tourism booking services to facilitate the visitor experience like never before. Bookeasy equips visitor information centers, destinations and tourism organizations with a streamlined solution for destination management and tourism bookings, delivering a seamless visitor experience. Bookeasy provides National Parks worldwide with the system to streamline their booking processes for campgrounds, moorings, permits, managed attractions and more.

About

Pigeon Suite is a cloud-based visitor experience platform for museums, zoos, aquariums, attractions, heritage sites and tourism destinations. It combines venue-branded mobile apps with tools for creating digital tours, interactive exhibit content, multilingual visitor information and wayfinding. Visitors can use AI exhibit recognition to discover information about objects, take personalized routes, engage with gamified educational experiences and share feedback through surveys. Venue teams can manage digital content and review visitor analytics to understand engagement. Pigeon Suite supports API-based custom integrations and connects a venue’s physical spaces with digital services throughout the visit. The platform is designed for cultural and visitor attractions offering self-guided, interactive experiences through visitors’ mobile devices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Destinations, travel companies, national parks, and more

Audience

Museums, zoos, aquariums, attractions, heritage sites, theme parks, tourism destinations, visitor experience teams, marketing teams, and digital transformation leaders.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We opted to use this platform because it only has a monthly fee. No commissions of booking fees.

Cons

  • So many glitches. We offer tour products only however, our account reports frequently show accommodation products like '2bdr apartment' or something similar. When reported to the support team they said they couldn't recreate the issue therefore to them it doesn't exist. The online guest booking function just recently started taking double payments, we reported this and received the following "Their browser probably toggled when they finalized the booking. We do not have any other operator that is reporting the same issue, can you create a new booking from your website and see if this will happen again?" of course we couldn't replicate it ourselves... therefore to them it doesn't exist. We've used the system for a couple of years. A month ago a function stopped working. It was a function that changed the booking from reserved to confirmed once the payment was made and saved. This was a big issue because "reserved" bookings didn't show up on the invoices for our agents. We reported this issue only for the support team to say we are lying that "the system never done that to start with". Do you think we would have reported the issue if that was the case? We cannot express how frustrating it is to use this company. We would be happy to work with them if they were open to fix the bugs as they appeared. Apparently ignorance is there business mission statement

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tourism Holdings
Founded: 2004
Australia
www.bookeasy.com

Company Information

Pigeon-Tech
Founded: 2019
United States
pigeon-tech.com

Alternatives

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MYT SaaS

Manage Your Trip
@ease

@ease

MJC2

Categories

Tour Operator Supported

Categories

Digital Wayfinding Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Not Supported
Child Care Not Supported
Contract Management Not Supported
Employee Management Supported
Event Management Not Supported
Facility Management Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Supported
Rental Management Not Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Supported

Integrations

Rezdy Supported
Windcave Supported

Integrations

Rezdy Not Supported
Windcave Not Supported
Claim Bookeasy and update features and information
Claim Bookeasy and update features and information
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Claim Pigeon Suite and update features and information