HostReply

HostReply

HostReply OÜ
+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website

About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest communication Platform

Audience

Vacation rental hosts and short-term rental property managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight

Categories

Guest Messaging Supported
Hotel CRM Supported

Categories

Guest Messaging Supported

Integrations

4SUITES Supported
5stelle* Supported
Booking.com Supported
Clock PMS+ Supported
Facebook Messenger Supported
Guesty Not Supported
Hostaway Not Supported
LINE Supported
Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
Rezlynx Supported
SiteMinder Supported
Smoobu Not Supported
Telegram Supported
WhatsApp Not Supported
X (Twitter) Supported

Integrations

4SUITES Not Supported
5stelle* Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Facebook Messenger Not Supported
Guesty Supported
Hostaway Supported
LINE Not Supported
Mews Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Cloud PMS Not Supported
Rezlynx Not Supported
SiteMinder Not Supported
Smoobu Supported
Telegram Not Supported
WhatsApp Supported
X (Twitter) Not Supported
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim HostReply and update features and information
Claim HostReply and update features and information