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About

Bob Go is a shipping and order management platform that connects users with South Africa’s leading courier and delivery partners from one easy-to-use dashboard. Businesses can compare courier quotes, book shipments, print waybills, schedule pickups, and track parcels in real time without switching between multiple courier systems. Online stores can connect platforms such as Shopify, Woo, Ecwid, Magento, and Rekisa to automatically sync orders, waybills, and tracking updates. It supports centralized order management, multi-location shipping, barcode-based fulfillment, team access and roles, returns management, and real-time delivery rates at checkout. Automated tracking notifications help keep customers informed throughout the delivery process, including updates through WhatsApp. Users can access door-to-door couriers, pickup points, counters, and locker networks across South Africa, with multiple service levels available for different delivery needs.

About

We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. With Sendle, you'll also get these great features. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop. Get easy access to detailed advice and support, powered by real people who are always happy to help. Sendle picks up and delivers door-to-door. If we don’t attempt to pick up your parcel on the scheduled day, we’ll send out a driver the next business day. If we don't attempt the pickup by that next business day, just get in touch within 5 business days of the first scheduled pick up and we’ll refund you for the cost of delivery. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores, small businesses, entrepreneurs, and everyday senders seeking to book, manage, automate, and track deliveries through multiple trusted couriers

Audience

Shipping solution for businesses wanting to send parcels door to door

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.39 per month
Free Version Supported
Free Trial Supported

Pricing

$4.98 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.2 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Couldn't find any 'PROS' so if less than one star is possible I would review at that level. Gave it almost 95 minutes and will not recommend or use again.
  • Easy integration with Shopify. Creates black hole for packages. Destroys your hard work. Ruins business reputation.
  • Nothing good to say about this company. They have not delivered on their promises so there are NO pros to lists here.
  • They were great a few years ago, good price and reliable. There is nothing else nice that I can say.

Cons

  • 90 MINUTES TO GET TO MY FIRST SHIPPING - Software is a minefield - "no i'm not from Australia! - the US" A waste of time - password resets not working, chat is the dumbest AI - HOW can I help you? - Can't reset my password - using the password you sent me!" "How can I help you?" You have no choice but to save your payment info before checking out. Then they don't accept my Visa like 1,000 other merchants do. Tried and tried, PLUS re-weighing charges on top of weight charge if not right, then only $1.21 less than UPS. My 90 minutes is worth a lot more. Still trying to delete my CC information. Not recommended.
  • Loses your packages. Doesn't get picked up. Not proactive in resolving delays. Always chasing them, which wastes my time.
  • I've been waiting over a week for a delayed package. Their online tools are useless. No one should ever use this company when there are perfectly good options with the USPS or UPS/FedEx.
  • I run an eBay store and over the last 5 weeks have had issues with at least 50% of my packages. Taking days to be collected, collected items not being scanned, items being collected but not scanned, items not moving through the system and being declared lost but compensation refused. They ignore all my correspondence, until I told them I was taking the complaint to the Postal Ombudsman. They have been running around me all day trying to fix things, but I told them they can deal with the Ombudsman. This unreliable service is damaging my eBay business. I will be contacting eBay to advise the issues. If you want to keep trying to support@sendle.com usually gets a response after 5 or 6 emails, but it does give you a paper trail. Reading these reviews, I'm glad to hear that it's not just my parcels.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bob Go
South Africa
www.bobgo.co.za/

Company Information

Sendle
Founded: 2014
Australia
www.sendle.com

Alternatives

Live Courier

Live Courier

Live Solutions

Alternatives

SEUR PRO

SEUR PRO

SEUR
Digital Waybill

Digital Waybill

Digital Waybill Courier Software

Categories

Order Management Supported
Shipping Supported

Categories

Shipping Supported

Integrations

Ecwid Supported
Magento Supported
Ordoro Not Supported
Shipeasy Not Supported
Shopify Supported
Stubie Supported
WhatsApp Supported
WooCommerce Supported
Workers by Delos Not Supported
techSHIP Not Supported

Integrations

Ecwid Not Supported
Magento Not Supported
Ordoro Supported
Shipeasy Supported
Shopify Not Supported
Stubie Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Workers by Delos Supported
techSHIP Supported
Claim Bob Go and update features and information
Claim Bob Go and update features and information
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