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About

Bob Go is a shipping and order management platform that connects users with South Africa’s leading courier and delivery partners from one easy-to-use dashboard. Businesses can compare courier quotes, book shipments, print waybills, schedule pickups, and track parcels in real time without switching between multiple courier systems. Online stores can connect platforms such as Shopify, Woo, Ecwid, Magento, and Rekisa to automatically sync orders, waybills, and tracking updates. It supports centralized order management, multi-location shipping, barcode-based fulfillment, team access and roles, returns management, and real-time delivery rates at checkout. Automated tracking notifications help keep customers informed throughout the delivery process, including updates through WhatsApp. Users can access door-to-door couriers, pickup points, counters, and locker networks across South Africa, with multiple service levels available for different delivery needs.

About

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. Key features include - Hundreds of integrations - Powerful automation - Inventory syncing - Custom imports and exports - Flexible pricing - Authentic, human support

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores, small businesses, entrepreneurs, and everyday senders seeking to book, manage, automate, and track deliveries through multiple trusted couriers

Audience

Merchants, artists, dropshippers, and suppliers of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.39 per month
Free Version Supported
Free Trial Supported

Pricing

$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 3.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Potent capabilities for just $20 a month Highly customizable Friendly support Handles orders AND inventory
  • Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.
  • Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

Cons

  • UI is a bit difficult to understand Learning curve
  • Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.
  • The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bob Go
South Africa
www.bobgo.co.za/

Company Information

Order Desk
Founded: 2014
United States
www.orderdesk.com

Alternatives

Live Courier

Live Courier

Live Solutions

Alternatives

LPrinter Suite

LPrinter Suite

LPrint Cloud
OrderlyPrint

OrderlyPrint

ForsbergPlusTwo
Digital Waybill

Digital Waybill

Digital Waybill Courier Software

Categories

Order Management Supported
Shipping Supported

Categories

Order Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Integrations

Ecwid Supported
Magento Supported
Shopify Supported
WooCommerce Supported
AWeber Not Supported
Authorize.Net Not Supported
Cloudprinter Not Supported
Constant Contact Not Supported
Dropbox Not Supported
Foxy.io Not Supported
Quickwork Not Supported
SPS Commerce Not Supported
Shipwire Not Supported
Stackreaction Not Supported
Stamps.com Not Supported
Stubie Supported
WhatsApp Supported
Yotpo Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Ecwid Supported
Magento Supported
Shopify Supported
WooCommerce Supported
AWeber Supported
Authorize.Net Supported
Cloudprinter Supported
Constant Contact Supported
Dropbox Supported
Foxy.io Supported
Quickwork Supported
SPS Commerce Supported
Shipwire Supported
Stackreaction Supported
Stamps.com Supported
Stubie Not Supported
WhatsApp Not Supported
Yotpo Supported
Zapier Supported
Zendesk Supported
Claim Bob Go and update features and information
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