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About

Bob Go is a shipping and order management platform that connects users with South Africa’s leading courier and delivery partners from one easy-to-use dashboard. Businesses can compare courier quotes, book shipments, print waybills, schedule pickups, and track parcels in real time without switching between multiple courier systems. Online stores can connect platforms such as Shopify, Woo, Ecwid, Magento, and Rekisa to automatically sync orders, waybills, and tracking updates. It supports centralized order management, multi-location shipping, barcode-based fulfillment, team access and roles, returns management, and real-time delivery rates at checkout. Automated tracking notifications help keep customers informed throughout the delivery process, including updates through WhatsApp. Users can access door-to-door couriers, pickup points, counters, and locker networks across South Africa, with multiple service levels available for different delivery needs.

About

Ecwid by Lightspeed is the easiest way to add an online store to any webpage or social media profile. Used by hundreds of thousands of merchants in 175 countries, Ecwid has everything you need to reach your customers wherever they are: in-person, through your website, Instagram, Facebook, Amazon, or Google Shopping. And with Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app, you can manage your marketing, merchandising, and sales - any time, anywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores, small businesses, entrepreneurs, and everyday senders seeking to book, manage, automate, and track deliveries through multiple trusted couriers

Audience

Small and medium merchants and entrepreneurs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.39 per month
Free Version Supported
Free Trial Supported

Pricing

$5
Starter - $5.00/mo
Venture - $30.00/mo
Business - $55.00/mo
Unlimited - $130.00/mo
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Pros from Real Users

Pros

  • Ecwid is a versatile platform that made it easy to integrate our online stores into existing websites. I like its ease of use and the speed with which a store can be set up. In addition, the automatic product updates and real-time synchronization reduce the workload of the technical team, allowing them to focus on other critical areas of the business.
  • The simplicity of its interface facilitates the day-to-day management of products, orders and inventory, which is crucial to maintaining an efficient operation. The ability to integrate Ecwid with multiple sales platforms, such as social media and online marketplaces, significantly expands our reach without duplicating efforts. In addition, the variety of payment and shipping options it offers allows us to customize the customer experience to suit their needs.
  • With Ecwid I list my products in the virtual store, my customers easily check through and make purchases. Payment and delivery is very swift. Ecwid is easy to use and manoeuvre, does not require any high technical skill to get the store started. I only followed the simple instructions.
  • This application allows you to sell your products and get paid through your online store's website, through social networks such as Facebook and Instagram, and also from other large online commerce sites such as Amazon and Google Shopping. Unlike other e-commerce platforms Ecwid offers the great benefit of not charging commission for each sale, which is attractive for small merchants who want to progress and develop. Its API is highly intuitive and open source so it is customizable, this allows to improve the application by complementing it with other apps. Ecwid allows you to request and obtain a virtual point of sale for websites and social networks, with more than 50 payment gateways to offer all the tools for the favorable economic development of companies subscribed to its service.
  • Great storefront, really easy to install and get up and running. Lots of great features in the basic package. Very good customer feedback about the ease of use particularly with the older less tech-savvy customers.
  • Easy navigation. Great tips in emails how to improve business. Always adding new functions most recently ribbons which is great when adding new products.
  • It is easy to use and really gave us the all in one solution for going online. I had excellent experience with customer support. They provided me with custom codes that suited our vision better. Personally I really like the emails I am getting about theirs new blog posts where I find so many usefully info about marketing or specific details how to set up, that I haven't been aware of. Also the key factor for choosing this platform was that we began with free option where it didn't required entering card details, so we could easily explore if we really would need to upgrade. Eventually we upgraded our plan and never regret it.
  • I used Ecwid to set up my online store during lockdown. The process was very easy and the end results are stunning. I couldn't be happier. I would definitely recommend to anybody.
  • Ecwid web-platform perfect for small business and it is affordable and convenient. And also I like how it automatically charges location-based taxes.
  • Great communication! Great communication! Great communication! Great communication! Great communication!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bob Go
South Africa
www.bobgo.co.za/

Company Information

Ecwid
Founded: 2009
United States
www.ecwid.com

Alternatives

Live Courier

Live Courier

Live Solutions

Alternatives

Lightspeed Retail

Lightspeed Retail

Lightspeed
Digital Waybill

Digital Waybill

Digital Waybill Courier Software
Smartarget

Smartarget

TopSoft UG

Categories

Order Management Supported
Shipping Supported

Categories

Shopping Cart Features

Abandoned Cart Saver Supported
Catalog Management Supported
Credit Card Processing Supported
Discount / Coupon Management Supported
Inventory Control Supported
Product Configurator Supported
Product Ratings / Reviews Supported
Refund Management Not Supported
Returns Management Not Supported
Shipping Management Supported
Tax Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Act! Not Supported
BlueSnap Not Supported
CoinPayments Not Supported
Elfsight Not Supported
Freedom Merchants Not Supported
Google Ads Not Supported
HitPay Not Supported
Inventory Source Not Supported
Maileon Not Supported
Marsello Not Supported
Ordoro Not Supported
Pay. Not Supported
Pipe17 Not Supported
SaveMyLeads Not Supported
Shipedge Not Supported
Shyplite Not Supported
Stubie Supported
TargetBay Not Supported
Thankster Not Supported
viaSocket Not Supported

Integrations

Act! Supported
BlueSnap Supported
CoinPayments Supported
Elfsight Supported
Freedom Merchants Supported
Google Ads Supported
HitPay Supported
Inventory Source Supported
Maileon Supported
Marsello Supported
Ordoro Supported
Pay. Supported
Pipe17 Supported
SaveMyLeads Supported
Shipedge Supported
Shyplite Supported
Stubie Not Supported
TargetBay Supported
Thankster Supported
viaSocket Supported
Claim Bob Go and update features and information
Claim Bob Go and update features and information