Collect!

Collect!

Comtech Systems
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About

BlueSnap's All-in-One Accounts Receivable Automation solution, formerly Armatic, is the highest rated software solution for Payment Processing, Billing/Invoicing, Recurring Billing and Subscription Management. Billing and Invoicing: Create beautiful invoices with our powerful invoice editor synced into your accounting system. Provide a customer portal, automatic charging, payment collection, and apply late fees. Recurring Billing & Subscription Management: BlueSnap provides enterprise-class subscription billing management for fast-growing businesses worldwide. Enable trial periods, manage plans, or prorate subscriptions. Payment Processing: BlueSnap is processor agnostic and provides integrations to all types of payment solutions from credit card payments, ACH, SEPA to wires. We handle partial payments, automatic failed payment retry, and automatic payment recovery.

About

Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, integrated payment processing, reporting dashboard, HIPAA and SOC 2.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-market and Enterprise companies automate billing and workflow processes with Armatic.

Audience

Collection agencies, debt buyers, attorneys, healthcare and education providers, government, first party property managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/user/month
Monthly and yearly billing options. Free 14 day-trial, no credit card required.
Free Version Not Supported
Free Trial Supported

Pricing

$699/month
Pricing is composed of the Collect! edition you need to accommodate your number of accounts, excluding archived accounts. Your edition comes with 3-20 users, depending on the edition. Then calculate an additional $104/month for each additional user.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It does so many things, billing, crm, nps, dashboards. One tool for everything, which is so much better than 7 tools for different things.
  • Armatic stands for accounts receivable automatic, and that's pretty much the core value prop. It starts with our Sales Team sending & getting esignatures on our SOWs. From there, Armatic is the billing solution that keeps us on top of all invoices, subscriptions, payments, and renewals. There's a lot of functionality here too, around Customer Lifecycle -- you can run Cadences, SAT Surveys, NPS surveys, etc.
  • Armatic delivers a powerful tool to my organization, solving process problems which once required oversight of many stakeholders. Armatic's ability to automate much of the customer journey allows for improved client satisfaction on top of improved invoice processing, cash flow (DSO).

Cons

  • Honestly, it’s a great tool and they are constantly listening to feedback.
  • There's a ton in the software. I don't like the feeling that I can't get to it all-- but that says more about me than the software. We're using like 1/3 of what the platform is capable of.
  • Armatic is often on the cutting edge of integrations and feature deployment, it can occasionally impact the ease of use. This is a small set back which their support more than makes up for.

Pros from Real Users

Pros

  • I love that Collect! is flexible enough to customize to the needs of our business, but structured enough that everything has a place. The support team has great experience and knowledge. They have offered great ideas and solutions to help our business.
  • I have been using Collect! for a number of years now. The product clean and simple. Yet highly customizable. Service is usually very fast and they are always polite.
  • I really enjoy that on Collect there are so many options for creating customizable reports for clients. That is a huge priority for lots of our clients and some reports can be made by me in the report generator. However, if there is a difficult report to make then we are also able to submit a request to Collect which they can then create the report for us in a timely manner.
  • Ease of access to all your necessary information. Helpful tips pop up on the screen. If you are stuck there is an entire website dedicated to help you
  • Comtech Systems delivered what they promised, excellent product and friendly to use system. Consumer service and Tech support are top of the line. All of Cometch Systems staff are absolutely wonderful to deal with, knowledgable & friendly. We highly recommend this product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BlueSnap
Founded: 2002
United States
home.bluesnap.com/accounts-receivable-automation/

Company Information

Comtech Systems
Founded: 1988
Canada
www.collect.org

Alternatives

Alternatives

Stax

Stax

Stax Payments
Visual Queue Network (VQN)

Visual Queue Network (VQN)

UUNI-SOURCE 2000, Inc.
InterProse ACE

InterProse ACE

InterProse

Categories

Accounts Payable Supported
AR Automation Supported
B2B Payment Supported
CPQ Supported
Embedded Payments Supported
Order-to-Cash Supported
Payment Analytics Supported
Payment Gateways Supported
Payment Processing Supported
Purchasing Supported
Quote-to-Cash Supported
Quoting Supported
Recurring Billing Supported
SaaS Billing Supported
Vendor Management Supported

Categories

Accounts Receivable refers to the software and processes that companies use to collect moneys owed to them by customers for goods or services already provided. Consumers have purchased goods or services on credit, the business needs a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amounts to credit bureaus.

AR Automation Supported

First party pre-collections departments, third-party collection agencies, and debt buyers use software automations to contact consumers by letter, telephone, email, text, What's App and other communication methods, provide information, provide documents, encourage inbound calls, create agent work-queues, facilitate payments, offer settlements, create payment plans to assist consumers to resolve their debts, and interact with other systems. Collection software enables efficient invoice-to-cash processes.

Debt Collection Supported

Debt Collection refers to the software and processes that debt collection agencies use to collect moneys owed to their clients, who are the original creditors for goods or services already provided. Consumers have purchased goods or services on credit with the original creditors and are expected to pay either in a lump sum or in instalments. In the event that an account becomes delinquent, the original creditor will move the debt to their internal pre-collections department, or will bundle the debt with other delinquent accounts, and pass them to a third-party collection agency, or bundle and sell the debt to debt buyers. Pre-collections departments, third-party collection agencies and debt buyers need a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amount to credit bureaus.

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Not Supported
Guided Selling Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Supported

Purchasing Features

Catalog Management Supported
Compliance Management Not Supported
Contract Management Supported
Inventory Management Not Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Requisitions & Approvals Not Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Vendor Management Features

Audit Management Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Not Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

QuickBooks Online Supported
Sage Accounting Supported
Alipay Supported
AppMarket Supported
AppWise Supported
Chargeback Gurus Supported
Ethoca Supported
GetResponse Supported
Gmail Supported
Google Pay Supported
HostBill Supported
HubSpot CRM Supported
Maxio Supported
NMI Gateway Not Supported
PaySimple Supported
Sage Intacct Supported
Splitit Supported
Stackreaction Supported
WordPress Supported
Xero Supported

Integrations

QuickBooks Online Supported
Sage Accounting Supported
Alipay Not Supported
AppMarket Not Supported
AppWise Not Supported
Chargeback Gurus Not Supported
Ethoca Not Supported
GetResponse Not Supported
Gmail Not Supported
Google Pay Not Supported
HostBill Not Supported
HubSpot CRM Not Supported
Maxio Not Supported
NMI Gateway Supported
PaySimple Not Supported
Sage Intacct Not Supported
Splitit Not Supported
Stackreaction Not Supported
WordPress Not Supported
Xero Not Supported
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