+
+

Related Products

  • Medsender
    28 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • Notifyre
    55 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • AdvancedMD
    2 Ratings
    Visit Website
  • Modento
    495 Ratings
    Visit Website
  • Caller ID Reputation
    42 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • XpertCoding
    42 Ratings
    Visit Website
  • CrankWheel
    229 Ratings
    Visit Website

About

BloomText is an easy-to-use texting platform that streamlines your communication workflows while simultaneously improving the patient experience. Send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address, without the need for them to download an app or remember a password. Capture information from patients, such as their insurance cards. You can also send images, documents, and links, directly to their phone via SMS. Chat with your colleagues about your patients and clients. Get read receipts and notifications for every message, and stay in the know about who is communicating with your patients. Send a mass text message to a group of contacts, all at the same time. Watch in real-time as the messages are sent out, and you can even pause or slow down the speed if needed.

About

Wendi automatically prequalifies patients, verifies insurance benefits, schedules appointments for healthcare providers and so much more. Wendi can reside on every page of your website, including telehealth meeting rooms. Patients can chat with Wendi to cancel, reschedule, re-check their insurance, update their payment information, and get a message from the provider. With Wendi, existing patients can book, reschedule, and cancel appointments from anywhere. Wendi can accurately verify insurance benefits with more than 1,800 payers in just seconds. Reverify all your patients’ insurance policies without limitation, 24/7/365. Wendi comes with a complete phone system that supports unlimited call routing and forwarding. If your office is unavailable, Wendi will respond to every missed call with a friendly text to see how she can help the caller. Wendi can power all calls and texts for your practice. Every communication is logged.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare professionals searching for a HIPAA-compliant communication platform to effortlessly chat with t heir team, patients, and other organizations

Audience

Healthcare providers seeking a tool to automatically send SMS messages to their patients prequalifies them and appoint schedules

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version
Free Trial

Pricing

$999 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.6 / 5
ease 2.1 / 5
features 2.2 / 5
design 2.0 / 5
support 1.8 / 5

Pros & Cons from Real Users

Pros

  • Nothing - paid for full year Max and Daniel did not deliver anything and breached contract without refund or cure.
  • HIPAA compliant. Apparently they can also check benefits but I wouldn't know since I canceled the service.
  • I have been receiving services for years without any major difficulties, which is why I am so disappointed and confused by the current interruption. What makes this situation even more frustrating is the complete lack of support or communication.
  • The ease of being able to see the calls, messages, insurance benefits and client weeding. My boss and I were both able to take care of the calls.
  • None, after paying full price.

Cons

  • Max and Daniel agreed to build this AI call agent with the promise that it would verify insurance eligibility. They left issues uncured for over 30 days that were not related to an external system and breached our contract. I provided detailed event log/email chains/phone records/screenshots of the incident and they have not refunded us anything after we paid for the year up front. There is no level of customer service and Daniel is quite condescending if you can ever manage to get him on the phone or an email reply.
  • They try to get you to sign a 12 month agreement. Communication is fine once you sign the agreement. Had 1 meeting and they ghosted me. Almost 3 weeks with no contact and I had to reach out to my credit card company. Got my money back. Stay away!!!! Signed up with another company.
  • I am extremely disappointed and frustrated with Wendi and the company. I have been without phone service for over two weeks, and none of my emails have been answered. I also scheduled a meeting with Daniel Scalisi, Chief Operating Officer, but he did not attend. This ongoing issue is severely impacting my psychotherapy center, as my patients rely on a functioning phone line for assistance. The lack of support and resolution is unacceptable.
  • If anything happens you can not get anyone to email you back. No phone number to call for help.
  • Paid full price, no support and system failed, after paying full price, NO SUPPORT AND NEVER GOT TO USE PRODUCT, THE SUPPORT AND MAX AND DAN ARE COMPLETELY FRAUDSTERS

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BloomText
www.bloomtext.com

Company Information

Wendi
United States
www.getwendi.com

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
FORM OpX

FORM OpX

FORM.com
Voucheriser

Voucheriser

Digiteon Technologies

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim BloomText and update features and information
Claim BloomText and update features and information
Claim Wendi and update features and information
Claim Wendi and update features and information