Blackpurl vs. DealerOps Comparison


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About Dealers can now manage their business from anywhere at any time with Blackpurl. It’s cloud-based and as easy to use as your favorite apps. Plus, we connect with one of the most popular eCommerce platforms, Shopify letting you bring your store inventory online. Unlike DMS, the Blackpurl Platform is built to integrate with world-class solutions in accounting (Quickbooks, Xero), e-commerce (Shopify), and CRM (DP360). This allows you to connect technology across the dealership and gives you the freedom to choose your preferred solution. With Blackpurl you can run all aspects of your dealership (sales, parts, service, and accounting) the way you want to and never settle for less.	About DealerOps is an automotive business intelligence and analytics platform designed to help dealerships and automotive groups track every aspect of their operations with reports and applications for every employee, store, and department. It provides powerful data aggregation and integration tools for DMS, CRM, and other transaction processing systems, securely storing information in a private cloud environment. Through HALO, valuable data is normalized, cleansed, and consolidated into actionable insights that help decision-makers make informed choices. Its modernized performance reporting platform delivers user-friendly dashboards, consolidated reporting, and drill-down capabilities across multiple stores and departments, including mixed-DMS environments. Users can monitor vehicle sales, gross profit, volume, pacing, and Fixed Operations performance while accessing detailed information about individual deals, service advisors, and repair orders.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Powersports, Motorcycle, RV and Trailer Dealerships	Audience Automotive dealerships, and management teams seeking to consolidate operational data, monitor performance, streamline reporting, and improve business decisions
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $408.00 Monthly and Annual pricing options available Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.2 / 5 ease 4.1 / 5 features 3.9 / 5 design 4.2 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Blackpurl integrates with the other software we use, including QuickBooks and Shopify. The price is reasonable for what we get, and it does everything we need it to. Blackpurl is fairly easy to navigate, and straightforward to complete the majority of tasks with. Whether it's setting up a new customer/vendor/part, or starting a new invoice or service order, Blackpurl is simple to understand even for new users. Looks pretty. Fine for vehicle sales. Fine for point of sale sales. Does everything a basic POS system should do. It is a simply system to navigate and once personalised is easier as well. The support crew, Cathy mostly, is exceptional. It has many more functions than our previous system. Support is very good. Don't have anything additional. Cons We don't have any issues with Blackpurl. The system works as it should. I think the reporting part of the program could be improved to give users a more simple and quick view of their chosen statistics/figures. It's purely designed for dealership use, and we are not a dealership, which was spoken about multiple times when we were shown the program. - search function is super clunky and bad - won't let me change a delivery address on VO - won't let me change a VO if something is changed with the vendor, new part#/quantities - won't allocate pre ordered product to an CO - won't report past 3 months? (ridiculous) - next to no reporting functions, sales/margin/FOB etc - won't let you add landed pricing on imported products - won't let you add freight into the cost on an item to calculate FOB pricing - won't let us add dealer pricing (that's not a %) - won't shown retail/wholesale pricing on invoices/quotes - still haven't fixed the logo on all VO's - still haven't fixed- VO's without pricing (sent many tickets about this) - no function to add notes to a VO once sent eg: shipping info etc - no function to add notes to invoice/quotes - Nowhere to add dealer prices or notes to products - shows products being "in stock" when an invoice is closed but waiting on another part. I can go on... I don't have time. Has glitches but working through them with the team, the lengthy process to go from a work order to an invoice using all the tools. Some things are head scratchers, like the sales tax reporting and trade-ins. In all fairness, I do not have anything to compare this to. The first system we tried was horrible. It maybe that Blackpurl is absolutely excellent. I just do not have enough experience to compare it to anything else.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Blackpurl Founded: 2014 Canada www.blackpurl.com	Company Information DealerOps Founded: 2005 United States www.dealerops.com
Alternatives BiT Dealership Software	Alternatives VINCUE DealerCue
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Categories Auto Dealer Supported Auto Dealer Accounting Supported Dealership Management Supported Inventory Control Supported Inventory Management Supported Marine Supported	Categories Auto Dealer Supported Dealership Management Supported Fuel Management Supported
Auto Dealer Features Accounting Supported Buy-Here-Pay-Here Not Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Not Supported F&I Management Not Supported Financing Management Not Supported Form Printing Not Supported Inventory Management Supported Lease Management Not Supported New Car Dealer Not Supported New Car Lot Not Supported Online Inventory Supported Parts Management Supported Sales Management Supported Service Department Supported Used Car Lot Not Supported Website Integration Supported Dealership Management Features Accounting Supported Auto Dealerships Not Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Not Supported Equipment Dealerships Supported F&I Management Supported Financing Management Supported Form Printing Supported Lease Management Not Supported Marine Dealerships Supported Online Inventory Supported Parts Management Supported Powersports Dealerships Supported RV Dealerships Supported Service Department Supported Trailer Dealerships Supported Used Car Dealerships Not Supported Website Integration Supported Show More Features Auto Dealer Accounting Features Buy-Here-Pay-Here Not Supported Collections Management Not Supported Expense Management Not Supported Financing Management Not Supported Inventory Management Supported Lease-Here-Pay-Here Not Supported Parts Management Supported Payroll Management Not Supported Recurring Billing Not Supported Sales Management Supported Sales Tax Management Not Supported Service Department Not Supported Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Not Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Not Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Marine Features Accounting Management Supported Ballast Table Not Supported Barcodes Supported Boat Maintenance Supported Manufacturing/Supplier Pricebooks Supported Marina Management Not Supported Maritime Crew Management Not Supported Routing Not Supported Scheduling Supported Storage Management Supported
Integrations DP360 CRM Supported PartSmart Supported Preferred Payments Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Shopify Supported WordPress Supported Xero Supported View All 8 Integrations	Integrations DP360 CRM Not Supported PartSmart Not Supported Preferred Payments Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Shopify Not Supported WordPress Not Supported Xero Not Supported
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