Bizintel360Bizdata
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eGain AnalyticseGain Corporation
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Related Products
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About
AI powered self-service advanced analytics platform. Connect data sources and derive visualizations without any programming. Cloud native advanced analytics platform that provides high-quality data supply and intelligent real-time analysis across the enterprise without any code. Connect different data sources of different formats. Enables identification of root cause problems. Reduce cycle time: source to target. Analytics without programming knowledge. Real time data refresh on the go. Connect data source of any format, stream data in real time or defined frequency to data lake and visualize them in advanced interactive search engine-based dashboards. Descriptive, predictive and prescriptive analytics in a single platform with the power of search engine and advanced visualization. No traditional technology required to see data in various visualization formats. Roll up, slice and dice data with various mathematical computation right inside Bizintel360 visualization.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises that need a cloud native analytics platform for high-quality data supply and intelligent real-time analysis without code
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBizdata
Founded: 2018
United States
www.bizdata360.com/bizdata-leaders-in-data-integration-and-analytics/bizintel360/
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Integrations
Amazon
Amazon Web Services (AWS)
Google Analytics
Google Cloud Platform
Kount
Microsoft Advertising
NetSuite
Oracle Cloud Infrastructure
Oracle Responsys
Salesforce
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Integrations
Amazon
Amazon Web Services (AWS)
Google Analytics
Google Cloud Platform
Kount
Microsoft Advertising
NetSuite
Oracle Cloud Infrastructure
Oracle Responsys
Salesforce
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