BigBuy

BigBuy

1.0 out of 5 stars
BigBuy Mercantis

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BigBuy:

About

BigBuy is an all-in-one ecommerce company specializing in dropshipping and wholesale solutions across Europe. With a vast catalog of over 400,000 products spanning multiple categories, BigBuy offers European stock and 24-/48-hour shipping, enabling businesses to sell online without the need for inventory management. Their services include a multi-channel integration platform, allowing seamless synchronization with more than 200 marketplaces and ecommerce platforms, as well as comprehensive fulfillment and logistics solutions. BigBuy's technology-driven approach and extensive experience in cross-border sales make it a valuable partner for businesses aiming to expand their online presence efficiently.
Mercantis:

About

Mercantis is a web-based eCommerce platform for entrepreneurs, retailers, and wholesalers in Argentina and Latin America. It lets businesses create a branded online storefront, organize product catalogs with categories and variants, manage inventory, and accept Mercado Pago payments. Sellers can use WhatsApp as a sales channel, connect a custom domain, and present a mobile-friendly store. The platform supports businesses launching online sales and established retailers expanding beyond in-person channels. A 10-day free trial is available without a credit card. Paid plans start at ARS 8,000 per month, with a 50% discount for annual billing.
BigBuy:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mercantis:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BigBuy:

Audience

B2B companies and dropshippers wanting a tool to expand and streamline their online presence
Mercantis:

Audience

Businesses in Argentina and Latin America, from entrepreneurs to established retailers and wholesalers, that want to sell online.
BigBuy:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mercantis:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
BigBuy:

API

Offers API Supported
Mercantis:

API

Offers API Supported
BigBuy:

Screenshots and Videos

Mercantis:

Screenshots and Videos

No images available
BigBuy:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Mercantis:

Pricing

ARS 8,000/month
The Lite plan is ARS 8,000/month, Pro is ARS 16,000/month, Max is ARS 32,000/month, and Ultra is ARS 64,000/month. Annual billing is 50% off. Plans include a 10-day free trial with no credit card required.
Free Version Not Supported
Free Trial Supported
BigBuy:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 4.0 / 5
design 3.0 / 5
support 2.0 / 5
Mercantis:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BigBuy:

Pros & Cons from Real Users

Pros

  • N/A.

Cons

  • I rarely write negative reviews, but after 15 months of waiting, I believe other entrepreneurs deserve to know what happened to me. On December 10th, 2024, I became a BigBuy partner and paid approximately €1,800–€1,900 for their services. My goal was to build a serious online perfume store using their catalog. I spent months manually building my website. Hundreds upon hundreds of perfume products were entered one by one. Product pages were optimized, descriptions were written, categories were organized, SEO work was completed, and the entire business was structured around BigBuy's perfume catalog. Then the catalog effectively collapsed. Between 500 and 1,000 perfume products that had already been integrated into my own store became unavailable. Even worse, more than 7,000 perfumes disappeared from BigBuy's overall catalog during this period. These were products that I intended to gradually add to my store as the business grew. Instead of expanding my product range over time, I watched one of the largest perfume selections available through BigBuy shrink dramatically and remain in that state for over a year. For a business built around perfumes, this was not a minor inventory issue. It completely undermined the foundation of the entire project. I wasn't running a general store with thousands of unrelated products. I built a specialized perfume business based on the catalog that BigBuy was promoting and providing. For the next 15 months, I received repeated assurances that the situation would improve. I was told to wait. Then wait again. Then wait some more. Nothing changed. Instead of restoring the catalog, BigBuy repeatedly extended my contract. Three separate extensions were offered, but extensions are meaningless when the underlying problem remains unresolved. An extra month, two months, or even six months has no value if the products that generated the business are still unavailable. What makes this situation even more difficult to accept is that I specifically chose BigBuy because of the size of its perfume catalog. One of the main reasons I invested nearly €2,000 and committed months of work was the expectation that I would be able to gradually expand my store using thousands of products available through their platform. Instead, the opposite happened. The catalog I relied on became progressively smaller, with thousands of perfume products disappearing from availability and remaining unavailable for an extended period of time. The damage went far beyond inventory issues. Like many business owners, I made plans based on the expectation that the catalog would remain operational. I spent additional money on marketing preparations, branding, website improvements, promotional concepts, and business development activities. Discussions and arrangements with influencers and potential promotional partners became pointless because the products I intended to promote were no longer available. Marketing opportunities were missed. Growth plans were cancelled. Time and money continued to be invested while waiting for a solution that never arrived. The result was devastating: More than a year of lost time. A fully developed perfume store that became impossible to operate. Hundreds of products manually added one by one for nothing. Marketing work that became worthless. SEO efforts that became worthless. Countless hours of product research, optimization, and website development wasted. Business opportunities that could not be recovered. Influencer collaborations and promotional plans that could not move forward as intended. Additional money spent on business development with little or no return. A business project that ultimately had to be abandoned. During all this time, I managed to make only 5 sales. Think about that for a moment. After paying nearly €2,000, spending countless hours building a store, manually creating and organizing hundreds of products, investing in marketing plans, preparing collaborations, and waiting over a year for solutions, the outcome was only 5 sales before the business became unsustainable. What frustrates me most is not the stock issue itself. Supply problems can happen in any industry. The real problem is that I continued investing time, effort, and hope into a system that never returned to normal despite repeated assurances that it would. At no point was there a clear resolution, a realistic timeline, or a meaningful compensation for the damage caused to businesses that depended on this catalog. If you are considering BigBuy as a supplier for perfumes, ask yourself a simple question: Would you invest €1,800–€1,900, spend months building a business, commit additional money to marketing and growth, and dedicate countless hours of work if you knew your main product category could remain unavailable for more than 15 months? Had I known what was coming, I would never have chosen BigBuy. Fifteen months later, the perfume category still has not recovered, my business never had the opportunity to grow as planned, and the time and money invested can never be recovered. My experience has been extremely disappointing, financially damaging, and a complete waste of valuable business time.
BigBuy:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Mercantis:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BigBuy:

Company Information

BigBuy
Founded: 2010
Spain
www.bigbuy.eu/
Mercantis:

Company Information

Mercantis
Founded: 2026
Argentina
mercantis.io
BigBuy:

Alternatives

Mercantis:

Alternatives

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Mercantis:
Conectodo Packing

Conectodo Packing

Conectodo
4.0 out of 5 stars
BigBuy:

Categories

B2B Marketplaces Supported
Dropshipping Supported
Mercantis:

Categories

eCommerce Supported
BigBuy:

Integrations

Mercado Pago Not Supported
WhatsApp Not Supported
Mercantis:

Integrations

Mercado Pago Supported
WhatsApp Supported
BigBuy:
Claim BigBuy and update features and information
Claim BigBuy and update features and information
Mercantis:
Claim Mercantis and update features and information
Claim Mercantis and update features and information