CaptiFi

CaptiFi

CaptiFi Ltd
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About

BhaiFi delivers AI-first Guest WiFi and network security solutions that combine customer engagement with enterprise-grade protection. Its plug-and-play system allows businesses in hospitality, retail, healthcare, education, and corporate sectors to provide secure, branded WiFi experiences while ensuring compliance with regulations like SOC 2, ISO 27001, GDPR, and DPDPA. With built-in AI analytics, businesses can understand customer behavior, launch targeted campaigns, and boost loyalty programs directly through their WiFi networks. BhaiFi’s centralized dashboard simplifies network management, enabling IT managers and SMB owners to oversee performance, monitor usage, and enforce policies with minimal effort. Trusted by 1,000+ brands and over 1.2 million end-users worldwide, BhaiFi strengthens customer retention and operational efficiency. Its enterprise solution, FirewallX, further extends AI-powered, hybrid network security designed for lean IT teams.

About

CaptiFi is a guest WiFi marketing platform for pubs, restaurants, cafés, hotels, holiday lets, gyms, shops and other venues. It places a branded sign-in page on a venue’s WiFi, collects guest details and records marketing consent separately from WiFi access. Venues can use the guest list for email and SMS campaigns, automated review requests and guest follow-up. Depending on the plan, CaptiFi also provides loyalty rewards, WiFi games, event ticketing, table bookings with deposits, analytics, and multi-venue management. Growth and higher plans connect with services such as Mailchimp, Klaviyo, HubSpot, Toast and Square, and include API access and webhooks. CaptiFi works with compatible access points already in use or with its plug-and-play device. A 30-day trial is available; paid Lite starts at $24.99 per month for one site and up to 500 new guests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality, retail, healthcare, education, and corporate organizations seeking secure, compliant Guest WiFi with AI-powered insights and hybrid network security solutions for growth and customer engagement

Audience

Pubs, restaurants, cafés, hotels, holiday lets, gyms and shops that want to build a guest list from their WiFi, and the MSPs and WiFi installers who look after them.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$24.99/month
Lite is $24.99 a month for one site and up to 500 new guests a month. Prices are charged in local currency, so Lite is also £19.99 (GBP), €21.99 (EUR), CA$34.99 (CAD), A$38.99 (AUD) or NZ$44.99 (NZD) a month. Every plan starts with a 30-day free trial and can use the CaptiFi plug-and-play device, with a refundable deposit taken when the kit is ordered ($99, £60, €79, CA$99, A$129 or NZ$149). There is no setup fee and you can cancel any time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • First 4 years service was ok. We didn’t get much problem. But when problems started, Mr Amit, the man responsible for the mess, his response was like hell!!

Cons

  • For last 8 months, we lost our 6 wifi users because of pathetic services. It seems whole team including head victim of depressive symptoms.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BhaiFi
Founded: 2017
India
bhaifi.com

Company Information

CaptiFi Ltd
Founded: 2024
United Kingdom
www.captifi.io

Alternatives

Alternatives

CaptiFi

CaptiFi

CaptiFi Ltd
ElevenOS

ElevenOS

Eleven
Wiacom

Wiacom

Wiacom.ai

Categories

WiFi Marketing Supported

Categories

WiFi Marketing Supported

WiFi Marketing Features

Automated Emails Supported
Branded Splash Page Supported
Customer Analytics Supported
Data Export Supported
Data Privacy Compliance Supported
Lead Capture Supported
Location Heatmaps Not Supported
Loyalty Program Supported
Review Platform Integration Supported
SMS Marketing Supported
Social Media Integration Not Supported
Surveys Supported
Time Limited WiFi Supported
Trigger Campaigns Supported

Integrations

EmailOctopus Not Supported
HubSpot CRM Not Supported
Klaviyo Not Supported
Mailchimp Not Supported
Revinate Not Supported
Slack Not Supported
Square POS Not Supported
Stripe Not Supported
Toast POS Not Supported
Twilio Not Supported
Zapier Not Supported

Integrations

EmailOctopus Supported
HubSpot CRM Supported
Klaviyo Supported
Mailchimp Supported
Revinate Supported
Slack Supported
Square POS Supported
Stripe Supported
Toast POS Supported
Twilio Supported
Zapier Supported
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