BestRx vs. Magellan Rx Comparison


BestRx RedSail Technologies	Magellan Rx Magellan Health	+	+
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About BestRx offers hundreds of solutions to meet nearly every need an independent pharmacy could have. Want to synchronize a patient’s prescriptions so they can pick them up all at once? Wish patient information would populate itself? Want to know which drugs are losing you money? BestRx provides a full-service, integrated pharmacy management software solution for independent pharmacies looking to propel their business forward. Our vast industry knowledge and unwavering commitment to community pharmacies allow us to deliver the intuitive tools, first-to-market features, and responsive customer service you need to focus on what matters most, your patients. Your search for the best pharmacy management software ends here. BestRx is an incredibly powerful, innovative, and feature-rich solution that will not only save your pharmacy money, it will help you make more too.	About As pioneers in specialty drug management, industry leaders in Medicaid pharmacy programs and disruptors in pharmacy benefit management, we partner with our customers and members to deliver a best-in-class healthcare experience.  As a pharmacy organization, we believe everyone should have access to the tools they need to live a healthy, vibrant life. We build win-win solutions that are centered around personalizing and elevating the healthcare experience, all while providing optimal outcomes for our customers and members.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Pharmacies and healthcare providers seeking a business intelligence solution to manage their sales and inventory	Audience Pharmacies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nothing, they suck! Nothing. All they do is lie. No one knows how to answer any questions at this company. Every single person (which is 20 plus conversations with different individuals) not one said the same thing. This company should have their license taken away and be shut down! Not a thing. I have had no positive outcome from my dealings with the company and in danger of needing more meds after dealing with them. Cons The company doesn't understand Pharmaceutical Law. They believe the 28 day rule applies to prescriptions that are less than a 30 day supply. A simple look at Federal and most state laws state that is the supply is less than 30 days, the 2 day rule applies, meaning 2 days prior to the supply running out, you can get a renewed prescription or a refill on controlled substances. They will just reject coverage for "too early refill" and make you pay full out of pocket. They don't have any understanding of the law and violate the law. They should have their license revoked. They lie. Every single time. No one knows any answers nor do they care to get you any answers. They can’t tell me what pharmacy to go to. Which pharmacies are in network. Cant tell me what the approximate cost will be. Even though they are the ones who have full control over this? They told me the only pharmacy I could go to was one in the 30 miles in/around my zip code. Not believing this, I go online and see I can go basically anywhere. Called again and a different associate told me I was lied to. There are in network pharmacies all around me within 5-10 miles. Who trains these people?? They also lied, stating if my drug was covered and approved it would be approximately $240. For a three month supply. Lie. I get notification back it is $1200. For a 3 month supple even though it is “covered” though Magellan. Quite the difference wouldn’t you say? Also told me they sent a pre authorization form to my doctor like I asked them to. The next day I called and spoke to a different Magellan agent. She confirmed the lady I spoke to the day before did NOT send the pre authorization form over as stated. This was something that had taken over two weeks to be sent. No urgency. Just lies. They also keep you on hold for 45 plus minutes stating they are looking for hours. Then decide to disconnect you and never call you back! Even though the first question they asked was for your call back number in case of being disconnected. Again, steer clear of this company. They are the WORST and won’t stand by anything they stated in the past! They need to be sued. You could die trying to get your medication. I would deduct stars if I could. Probably need blood pressure medication due to interacting with them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information RedSail Technologies Founded: 2018 United States www.bcsbestrx.com	Company Information Magellan Health Founded: 1969 United States www1.magellanrx.com
Alternatives FrameworkLTC SoftWriters	Alternatives ScriptMed Specialty Inovalon
Advanced Rx Healthlink Solutions	Vitamin PBM Rits Software
Axys RedSail Technologies	EnterpriseRx McKesson
EnterpriseRx McKesson	PioneerRX PioneerRx
Winpharm Datascan View All	Outcomes View All
Categories Pharmacy Supported	Categories Pharmacy Supported
Pharmacy Features Automatic Refills Not Supported Barcode Generation Not Supported Claims Management Supported Compounding Not Supported E-Prescribing Not Supported Electronic Signature Supported Forms Management Supported Insurance Processing Not Supported Inventory Management Not Supported Multi-Store Management Not Supported Online Refills Not Supported Pill Database Supported Pill Imaging Not Supported Point of Sale (POS) Not Supported Prescription Processing Not Supported Rx Image Scanning Not Supported Signature Capture Not Supported
Integrations CaraSolva Supported Splunk User Behavior Analytics Not Supported Updox Supported Virtual Benefits Administrator (VBA) Not Supported View All 2 Integrations	Integrations CaraSolva Not Supported Splunk User Behavior Analytics Supported Updox Not Supported Virtual Benefits Administrator (VBA) Supported View All 3 Integrations
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