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About

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Recognized by Forrester, Gartner, and Datos as a category leader, Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Africa, Asia-Pacific, and Latin America.

About

The way customers transact and interact with banks has changed over the years. Customers are demanding banking services according to their preferences and looking for convenience in the way they transact & interact with banks. To cater to the needs of the modern customer, banks will have to look beyond the traditional approach and should focus on delivering timely and consistent user experiences across platforms and devices. Modefin’s integrated Omni Channel Platform is designed to help banks & financial institutions deliver modern cross-platform customer experiences. It allows banks to align with customer expectations and create deeper & personalized engagement. Modefin’s Internet Banking solution comes with multi-channel capabilities and helps to offer interactive & contextual customer experiences.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banks

Audience

Financial institutions in need of a multi channel banking solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Backbase
Founded: 2003
Netherlands
www.backbase.com

Company Information

Modefin
Founded: 2011
India
modefin.com/omni-channel-banking/

Alternatives

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Alternatives

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VeriChannel

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ebankIT

ebankIT Omnichannel Digital Banking Platform
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Novopay

Novopay

Novopay Solutions
CapitalDigital

CapitalDigital

Capital Banking Solutions
Doocat Banking

Doocat Banking

Energize Global Services
Omnibanca

Omnibanca

Corporacion Consultec

Categories

Categories

Banking Supported
Mobile Banking Supported

Mobile Banking Features

Bill Payment Not Supported
Biometric Not Supported
Cash Management Not Supported
Chat / Messaging Supported
Cross Selling Functionality Not Supported
Digital Wallet Not Supported
P2P Payments Supported
Remote Deposit Supported
SMS Banking Not Supported
Transaction Monitoring Not Supported
Voice Banking Not Supported

Online Banking Features

Brokerage Not Supported
Cash Management Supported
Chat / Messaging Supported
Credit Card Management Supported
Electronic Statements Not Supported
Fraud Detection Not Supported
Loan Management Supported
Marketing Automation Supported
Retail Banking Supported
Single Sign On Not Supported
Transaction Monitoring Supported

Integrations

Alacriti Supported
Apiax Supported
Euronovate Supported
Fastfill Supported
IDmission Supported
Ravio Supported
SavvyMoney Supported
Shake Supported
Unblu Supported

Integrations

Alacriti Not Supported
Apiax Not Supported
Euronovate Not Supported
Fastfill Not Supported
IDmission Not Supported
Ravio Not Supported
SavvyMoney Not Supported
Shake Not Supported
Unblu Not Supported
Claim Backbase and update features and information
Claim Backbase and update features and information
Claim Modefin and update features and information
Claim Modefin and update features and information