Azure CLU vs. Dialogflow Comparison


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About Build applications with conversational language understanding, an AI language feature that understands natural language to interpret user goals and extract key information from conversational phrases. Create multilingual, customizable intent classification and entity extraction models for your domain-specific keywords or phrases across 96 languages. Train in one natural language and use them in multiple languages without retraining. Quickly create intents and entities and label your own utterances. Add prebuilt components from a wide variety of commonly available types. Evaluate with built-in quantitative measurements like precision and recall. Use the simple dashboard to manage model deployments in the intuitive and user-friendly language studio. Use seamlessly with other features within Azure AI Language, as well as Azure Bot Service for an end-to-end conversational solution. Conversational language understanding is the next generation of Language Understanding (LUIS).	About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers in need of an AI solution to provide customers with the tools interact with their apps, bots, and IoT devices	Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $2 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Microsoft Founded: 1975 United States azure.microsoft.com/en-us/products/ai-services/conversational-language-understanding/	Company Information Google Founded: 1998 United States cloud.google.com/dialogflow
Alternatives Azure AI Language Microsoft	Alternatives Google Cloud Speech-to-Text Google
LUIS Microsoft	IBM watsonx Assistant IBM
Google Cloud Natural Language API Google	Google Cloud Natural Language API Google
HumanFirst HumanFirst.ai	Amazon Lex Amazon
Azure Text Analytics Microsoft View All	Yellow.ai Bitonic Technology Labs View All
Categories Natural Language Processing	Categories AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot
	Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization
Integrations Azure AI Bot Service BotCore BotStar Charles Dialpad Support EBM Genesys Cloud CX Geomant Google Cloud Platform Ideta Jumper.ai Kore.ai Pipedream Quickwork Resemble AI Resolve SignalWire Vertex AI WIT Conversation Platform XCALLY Show More Integrations View All 5 Integrations	Integrations Azure AI Bot Service BotCore BotStar Charles Dialpad Support EBM Genesys Cloud CX Geomant Google Cloud Platform Ideta Jumper.ai Kore.ai Pipedream Quickwork Resemble AI Resolve SignalWire Vertex AI WIT Conversation Platform XCALLY Show More Integrations View All 62 Integrations
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