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About

At Avantio, we've been redefining vacation rental management for over 20 years. Born from a passion for innovation and a commitment to excellence, our ethos is centered around continuous learning and adapting to the evolving needs of the market. Our goal is to empower property managers with cutting-edge tools that simplify operations and grow profitability. Our property management solution offers clients a comprehensive solution that streamlines every aspect of rental management, from bookings to guest services, and owner suites making it an indispensable asset for property managers. Our Channel Manager is your gateway to global visibility. It will expand your reach, connecting with top and niche OTAs, your properties stand out in a crowded market. Professionalize your brand with our website design services and grow your online presence. Combine expert SEO and digital marketing strategies focused on the short-term rental industry to improve brand visibility and drive direct bookings.

About

Guesty is the all-in-one platform for hospitality businesses, catering to both newcomers and seasoned professionals alike. Whether you're just starting out or managing thousands of listings, our purpose-built technology and industry-wide expertise are here to support you every step of the way. With an R&D team of over 200 engineers driving innovation, Guesty empowers businesses to automate and optimize operations seamlessly. Our comprehensive suite of features, coupled with partnerships with 150+ industry leaders such as Airbnb, Vrbo, and Booking.com, ensures that you're equipped to thrive in the dynamic world of hospitality. Join the thousands of satisfied users worldwide and experience the transformative power of Guesty today. With 15 offices globally and a dedicated team of over 700 professionals, we're here to help you succeed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property managers companies & vacation rental managers

Audience

Hospitality, channel manager and vacation rental operators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$317 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$9 + 1% reservations per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 3.7 / 5
features 4.5 / 5
design 4.0 / 5
support 3.8 / 5

Pros & Cons from Real Users

Pros

  • Learned about different features of Avantio the trainer was friendly and helpful made us understand all the topics.
  • Smooth and efficient organization Clear presentations Supportive team Focus on innovation and new features Engaging and informative discussions
  • I have been using Avantio as my channel manager for several months now, and I couldn't be happier with the results. The platform is incredibly user-friendly, making it easy to manage my properties across multiple booking channels seamlessly. Avantio’s intuitive dashboard allows me to see real-time availability and pricing, which has significantly improved my revenue management strategies. The automated features, such as syncing bookings and updates, save me a tremendous amount of time and minimize the risk of double bookings. What truly sets Avantio apart is their exceptional customer support. The team is always available to assist with any questions or issues, providing prompt and helpful responses. Their commitment to customer satisfaction is evident, and I feel supported every step of the way. Overall, Avantio has streamlined my property management process and enhanced my overall business efficiency. I highly recommend it to anyone looking for a reliable and effective channel manager!
  • I just wanted to express my heartfelt gratitude for the incredible support we received from Ilay, Anna, Jonathan, and Marija during our onboarding. Their dedication and availability made the entire process smooth and efficient. From the very start, they were there to guide us, ensuring everything was set up quickly and perfectly. Their consistent support throughout has been truly impressive, and I couldn’t have asked for a better team to work with. Thanks again for your outstanding service. I’m excited to continue this partnership for many years ahead!
  • - Very wel adapted to the catalan holiday rental market - Great website with very good multi language support - Great connections with lots of channels Booking, Airbnb etc) - Amazing customer service - Very good in keeping track of expenses per accomodacion - Very easy to create settlements for owners - Lots of customisation options - Lots of reports (financials etc)

Cons

  • Nothing much to mention.
  • The event duration felt a bit short; more time would have allowed for deeper discussions.
  • While Avantio offers robust features, it can be complex for new users, requiring a learning curve. Some users have reported occasional syncing issues with third-party channels. Additionally, pricing may be on the higher side for smaller property managers, which could be a concern for budget-conscious businesses.
  • I had a wonderful experience overall, but I do think having a direct phone line or WhatsApp option for immediate communication would enhance the service. That said, the team was always incredibly responsive whenever we submitted a ticket. Their dedication to addressing our needs made a significant difference, and I truly appreciated their support throughout the process.
  • - Can be a bit overwelming due to the many options to configure - It is sometimes hard to understand what happens / what the logic behind automations is - The back-end is not designed for use on mobile phones and no app available - The operations part (cleaning, reception, task management) is not good enough for what we need - The iCal export is limited making it impossible to load booking data into other software tools

Pros & Cons from Real Users

Pros

  • - Incredibly responsive & knowledgeable support staff available via ticket or live chat - Unrivalled account management with a very strong focus on providing a good experience for the user - Guesty's product team are constantly responding to user feedback, improving and evolving features available based on our experience & needs - Quarterly Roadmaps are provided detailing a whole host of new features allowing us to plan for change - Managing guest correspondence across multiple channels is easy with Guesty's integrated inbox. Their strong relationship with top OTA's means we get the best integrated features, resulting in less work for our guest-facing team - Guesty has a whole host of automation designed to take the manual work out of arduous tasks such as auto-reviews, auto payments, and guest messages which gives us time to focus on the important stuff - Guesty has a library of 'Marketplace' partners, who are set up to integrate with Guesty. Every marketplace partner we have used has become invaluable to our operations, plus we get the perks of a Guesty user discount in some cases
  • Channel manager great calendar. The synchronized channels was good. Messaging good messaging tool. Integrations.
  • Superb company since day 1. They made the onboarding process super easy and straightforward and have offered excellent customer service since then. Guesty has enabled me to scale my business and has freed up time to allow me to think more strategically and provide a better experience for our customers.
  • On paper its good. Their sales people are amazing. But the product is buggy, and the lack of support makes it terrible. My management team hates Guesty.
  • I love how user friendly the software is mostly, a few others in my past are very difficult and long process of set up. I love the support I receive from my CSM! I do feel like it has helped my business grow and streamline.

Cons

  • - Guesty is expensive but you get what you pay for - Some advanced features are pay-walled, so if you want the works, costs can quickly add up
  • Accounting could be better for how much I spend. Damage protection too expensive. Support is mediocre. Guesty messaging team is not worth it. Guesty pay support is horrendous.
  • Genuinely hard to think of any cons. I suppose sometimes the communication from Guesty could be better when introducing new initiatives and software.
  • Hidden fees, they will bill you one penny then bill you a fee for not hitting their minimum. Then you will contact support who will ignore you. They robbed me with crazy setup fees and all sorts of weird fees they just charge without authorization. The accounting part of the software is a joke.
  • The training on accounting needs to be more in depth and longer than it was.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Avantio
Founded: 2001
Spain
www.avantio.com

Company Information

Guesty
Founded: 2014
United States
www.guesty.com

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Categories

Categories

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Supported
Reseller Management Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Not Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Not Supported
Utility Billing Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Not Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Supported
Beyond Supported
Booking.com Supported
Breezeway Supported
Chekin Supported
Enso Connect Supported
Operto Teams Supported
PriceLabs Supported
Stripe Supported
Touch Stay Supported
VRTrust Supported
Vikey Supported
Vrbo Supported
Authenticate.com Not Supported
EveryDoor Not Supported
Lybra Assistant Not Supported
Roommatik Supported
StayFi Not Supported
TIDY Not Supported
Tripadvisor Supported

Integrations

Airbnb Supported
Beyond Supported
Booking.com Supported
Breezeway Supported
Chekin Supported
Enso Connect Supported
Operto Teams Supported
PriceLabs Supported
Stripe Supported
Touch Stay Supported
VRTrust Supported
Vikey Supported
Vrbo Supported
Authenticate.com Supported
EveryDoor Supported
Lybra Assistant Supported
Roommatik Not Supported
StayFi Supported
TIDY Supported
Tripadvisor Not Supported
Claim Avantio and update features and information
Claim Avantio and update features and information
Claim Guesty and update features and information
Claim Guesty and update features and information