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About

Owning a vacation home can be expensive and time-consuming, so we offer the first hands-off approach for short-term rental owners. AvantStay uses a proprietary tech suite to power bookings, operationalize in-field management, and activate an elevated guest experience. We take care of all the work to maximize your home’s income, it’s that simple. AvantStay is a hospitality company redefining the short-term rental market. We hand-select and manage homes in vacation destinations, offering the first completely hands-off approach for the owner in the industry. Your home is important to you, which means it’s important to us. We’d like to partner with you to create unique experiences for travelers, all while maximizing financial gains for homeowners like you. From financials to design to maintenance, we take care of your home as if it were our own. Your home is in the best hands with us. Let us help you unlock your home’s full potential.

About

SuiteOp is a cloud-hosted, all-in-one guest operations platform designed to unify and automate hospitality workflows for short-term rentals, vacation rentals, and boutique hotels, removing the need for multiple disconnected tools by bringing operations, guest experience, and smart device management into a single dashboard. It centralizes guest workflows such as automated check-in/out, self-service branded guest portals, upsells, and dynamic communication while integrating directly with property management systems and IoT devices like smart locks, thermostats, and sensors to control access, monitor units, and manage security. SuiteOp also includes AI-driven guest verification, task and staff management for housekeeping and maintenance, and real-time analytics and reporting so operators can track performance, operational efficiency, guest engagement, and revenue opportunities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Vacation rental businesses and companies seeking a solution to earn more revenue and manage their operations

Audience

Hospitality operators and property managers who want to automate operations, enhance guest experiences, and manage smart devices and workflows

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Good onboarding experience.
  • They paid on time… that’s about the only good thing. Really, nothing other good to say about them... stay away.

Cons

  • Working with AvantStay caused me large ongoing financial losses. I signed on with them to manage two of my properties in vacation markets. They claim that they have really high occupancy rates but they do that by offering up properties for really low rates and undercutting the neighborhood. There were nights that my 3 bedroom mountain cabin was netting me $85 per night. My neighbor who has an identical home built by the same builder was commonly getting 2 - 2.5X the rental rates that I was. AvantStay always had an excuse of why that was. My 5 bedroom property that was one block off the beach in florida had literally zero bookings in the month of December 2024. People I know that owned similar sized houses around me were regularly getting 1.75-2.25X what my house was renting for. Using AvantStay for a rental management company caused me to LOSE an average of $6711 per month as they were not able to provide enough rental income to pay the mortgages or operating expenses on the two vacation market houses. Thankfully I was able to sell both houses and stop the bleeding. During the sale process I found out than one of my houses had a baseball sized whole in the roof and the other had two AC units that were not functioning along with mold that had to be remediated. Their property managers did not catch these issues. For my mountain cabin, it earned me about 43% of what they told me they could get me. My Florida house also earned 43% of what they had told me. If I had known the numbers they quoted me were total garbage, I could have sold my houses much earlier and saved about $80K in losses. Even after the huge financial losses that I took while under their care, when I sold my houses to stop the bleeding, they then told me they were charging me an early termination fee. It was part of the contract so they had every right to do that. They were sure to cover their bases by showing me snippets of the contract because for AvantStay, it seems like their contracts are more important than decency. One thing NOT in their contracts is their performance numbers. Even when they miss their targets by 57%, you as an owner have zero recourse. Getting charged a termination fee after that was like kicked in the side after already having a gaping wound. They told me that they would be waive the termination fee if the new buyer signed with them and continued the contract. Then, get this...they SEND the buyer, all my personal financial data by giving them login access to my records. The new buyer had access to all my reservations, all my statements, etc. from since I had started with AvantStay. The new owner called me and told me that after looking through the financial data, there was no way he would sign with them due to their TERRIBLE performance. I just can't believe that this company would provide all of my personal financial info to a 3rd party without consent. Is that even legal? Well I called to complain and their response was that this is their standard operating procedure and they would not have shared my private financial information if I had instructed them otherwise. WOW...just...WOW!!
  • AvantStay takes terrible care of your property - do NOT rent to them. I just got my property back after leasing to AvantStay for 4 years…the damage is WAY beyond 4 years “wear & tear”. Find some one else!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AvantStay
Founded: 2016
United States
avantstay.com/vacation-rental-management

Company Information

SuiteOp
Founded: 2023
United States
suiteop.com

Alternatives

Alternatives

Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems
Smoobu

Smoobu

Smoobu GmbH
Una by Polydom

Una by Polydom

Polydom Inc.

Categories

Vacation Rental Supported

Categories

Vacation Rental Supported

Integrations

Airbnb Not Supported
Authenticate.com Not Supported
Brivo Not Supported
ButterflyMX Not Supported
Cloudbeds Not Supported
Guesty Not Supported
Hostaway Not Supported
Hostfully Not Supported
Hostify Not Supported
Mews Not Supported
OwnerRez Not Supported
Salto Not Supported
SmartThings Not Supported
Smily Not Supported
Sonos Pro Not Supported
Stripe Not Supported
Uplisting Not Supported
Viator Not Supported
Zapier Not Supported
ecobee SmartBuildings Not Supported

Integrations

Airbnb Supported
Authenticate.com Supported
Brivo Supported
ButterflyMX Supported
Cloudbeds Supported
Guesty Supported
Hostaway Supported
Hostfully Supported
Hostify Supported
Mews Supported
OwnerRez Supported
Salto Supported
SmartThings Supported
Smily Supported
Sonos Pro Supported
Stripe Supported
Uplisting Supported
Viator Supported
Zapier Supported
ecobee SmartBuildings Supported
Claim AvantStay and update features and information
Claim AvantStay and update features and information
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