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About

Owning a vacation home can be expensive and time-consuming, so we offer the first hands-off approach for short-term rental owners. AvantStay uses a proprietary tech suite to power bookings, operationalize in-field management, and activate an elevated guest experience. We take care of all the work to maximize your home’s income, it’s that simple. AvantStay is a hospitality company redefining the short-term rental market. We hand-select and manage homes in vacation destinations, offering the first completely hands-off approach for the owner in the industry. Your home is important to you, which means it’s important to us. We’d like to partner with you to create unique experiences for travelers, all while maximizing financial gains for homeowners like you. From financials to design to maintenance, we take care of your home as if it were our own. Your home is in the best hands with us. Let us help you unlock your home’s full potential.

About

At Avantio, we've been redefining vacation rental management for over 20 years. Born from a passion for innovation and a commitment to excellence, our ethos is centered around continuous learning and adapting to the evolving needs of the market. Our goal is to empower property managers with cutting-edge tools that simplify operations and grow profitability. Our property management solution offers clients a comprehensive solution that streamlines every aspect of rental management, from bookings to guest services, and owner suites making it an indispensable asset for property managers. Our Channel Manager is your gateway to global visibility. It will expand your reach, connecting with top and niche OTAs, your properties stand out in a crowded market. Professionalize your brand with our website design services and grow your online presence. Combine expert SEO and digital marketing strategies focused on the short-term rental industry to improve brand visibility and drive direct bookings.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental businesses and companies seeking a solution to earn more revenue and manage their operations

Audience

Property managers companies & vacation rental managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$317 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Good onboarding experience.
  • They paid on time… that’s about the only good thing. Really, nothing other good to say about them... stay away.

Cons

  • Working with AvantStay caused me large ongoing financial losses. I signed on with them to manage two of my properties in vacation markets. They claim that they have really high occupancy rates but they do that by offering up properties for really low rates and undercutting the neighborhood. There were nights that my 3 bedroom mountain cabin was netting me $85 per night. My neighbor who has an identical home built by the same builder was commonly getting 2 - 2.5X the rental rates that I was. AvantStay always had an excuse of why that was. My 5 bedroom property that was one block off the beach in florida had literally zero bookings in the month of December 2024. People I know that owned similar sized houses around me were regularly getting 1.75-2.25X what my house was renting for. Using AvantStay for a rental management company caused me to LOSE an average of $6711 per month as they were not able to provide enough rental income to pay the mortgages or operating expenses on the two vacation market houses. Thankfully I was able to sell both houses and stop the bleeding. During the sale process I found out than one of my houses had a baseball sized whole in the roof and the other had two AC units that were not functioning along with mold that had to be remediated. Their property managers did not catch these issues. For my mountain cabin, it earned me about 43% of what they told me they could get me. My Florida house also earned 43% of what they had told me. If I had known the numbers they quoted me were total garbage, I could have sold my houses much earlier and saved about $80K in losses. Even after the huge financial losses that I took while under their care, when I sold my houses to stop the bleeding, they then told me they were charging me an early termination fee. It was part of the contract so they had every right to do that. They were sure to cover their bases by showing me snippets of the contract because for AvantStay, it seems like their contracts are more important than decency. One thing NOT in their contracts is their performance numbers. Even when they miss their targets by 57%, you as an owner have zero recourse. Getting charged a termination fee after that was like kicked in the side after already having a gaping wound. They told me that they would be waive the termination fee if the new buyer signed with them and continued the contract. Then, get this...they SEND the buyer, all my personal financial data by giving them login access to my records. The new buyer had access to all my reservations, all my statements, etc. from since I had started with AvantStay. The new owner called me and told me that after looking through the financial data, there was no way he would sign with them due to their TERRIBLE performance. I just can't believe that this company would provide all of my personal financial info to a 3rd party without consent. Is that even legal? Well I called to complain and their response was that this is their standard operating procedure and they would not have shared my private financial information if I had instructed them otherwise. WOW...just...WOW!!
  • AvantStay takes terrible care of your property - do NOT rent to them. I just got my property back after leasing to AvantStay for 4 years…the damage is WAY beyond 4 years “wear & tear”. Find some one else!

Pros & Cons from Real Users

Pros

  • Learned about different features of Avantio the trainer was friendly and helpful made us understand all the topics.
  • Smooth and efficient organization Clear presentations Supportive team Focus on innovation and new features Engaging and informative discussions
  • I have been using Avantio as my channel manager for several months now, and I couldn't be happier with the results. The platform is incredibly user-friendly, making it easy to manage my properties across multiple booking channels seamlessly. Avantio’s intuitive dashboard allows me to see real-time availability and pricing, which has significantly improved my revenue management strategies. The automated features, such as syncing bookings and updates, save me a tremendous amount of time and minimize the risk of double bookings. What truly sets Avantio apart is their exceptional customer support. The team is always available to assist with any questions or issues, providing prompt and helpful responses. Their commitment to customer satisfaction is evident, and I feel supported every step of the way. Overall, Avantio has streamlined my property management process and enhanced my overall business efficiency. I highly recommend it to anyone looking for a reliable and effective channel manager!
  • I just wanted to express my heartfelt gratitude for the incredible support we received from Ilay, Anna, Jonathan, and Marija during our onboarding. Their dedication and availability made the entire process smooth and efficient. From the very start, they were there to guide us, ensuring everything was set up quickly and perfectly. Their consistent support throughout has been truly impressive, and I couldn’t have asked for a better team to work with. Thanks again for your outstanding service. I’m excited to continue this partnership for many years ahead!
  • - Very wel adapted to the catalan holiday rental market - Great website with very good multi language support - Great connections with lots of channels Booking, Airbnb etc) - Amazing customer service - Very good in keeping track of expenses per accomodacion - Very easy to create settlements for owners - Lots of customisation options - Lots of reports (financials etc)

Cons

  • Nothing much to mention.
  • The event duration felt a bit short; more time would have allowed for deeper discussions.
  • While Avantio offers robust features, it can be complex for new users, requiring a learning curve. Some users have reported occasional syncing issues with third-party channels. Additionally, pricing may be on the higher side for smaller property managers, which could be a concern for budget-conscious businesses.
  • I had a wonderful experience overall, but I do think having a direct phone line or WhatsApp option for immediate communication would enhance the service. That said, the team was always incredibly responsive whenever we submitted a ticket. Their dedication to addressing our needs made a significant difference, and I truly appreciated their support throughout the process.
  • - Can be a bit overwelming due to the many options to configure - It is sometimes hard to understand what happens / what the logic behind automations is - The back-end is not designed for use on mobile phones and no app available - The operations part (cleaning, reception, task management) is not good enough for what we need - The iCal export is limited making it impossible to load booking data into other software tools

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AvantStay
Founded: 2016
United States
avantstay.com/vacation-rental-management

Company Information

Avantio
Founded: 2001
Spain
www.avantio.com

Alternatives

Alternatives

Smoobu

Smoobu

Smoobu GmbH
Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems

Categories

Vacation Rental Supported

Categories

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Supported
Reseller Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Integrations

Airbnb Not Supported
Amazon Pay Not Supported
Beyond Not Supported
Booking.com Not Supported
Breezeway Not Supported
DELTA ID Not Supported
Doinn Not Supported
Enso Connect Not Supported
Escapia Not Supported
Google Not Supported
Holidu Not Supported
HomeToGo Not Supported
Operto Teams Not Supported
Roommatik Not Supported
Touch Stay Not Supported
Tripadvisor Not Supported
VRTrust Not Supported
Vikey Not Supported
Vrbo Not Supported
Worldline Not Supported

Integrations

Airbnb Supported
Amazon Pay Supported
Beyond Supported
Booking.com Supported
Breezeway Supported
DELTA ID Supported
Doinn Supported
Enso Connect Supported
Escapia Supported
Google Supported
Holidu Supported
HomeToGo Supported
Operto Teams Supported
Roommatik Supported
Touch Stay Supported
Tripadvisor Supported
VRTrust Supported
Vikey Supported
Vrbo Supported
Worldline Supported
Claim AvantStay and update features and information
Claim AvantStay and update features and information
Claim Avantio and update features and information
Claim Avantio and update features and information