Rivet

Rivet

Rivet Health
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About

Collaborating for patient care requires constant connectivity and up-to-date information. Simplifying how you exchange that information with your payers is more important than ever. Availity makes it easy to work with payers, from the first check of a patient’s eligibility through final resolution of your reimbursement. You want fast, easy access to health plan information. With Availity Essentials, a free, health-plan-sponsored solution, providers can enjoy real-time information exchange with many of the payers they work with every day. Availity also offers providers a premium, all-payer solution called Availity Essentials Pro. Essentials Pro can help enhance revenue cycle performance, reduce claim denials, and capture patient payments. Availity remains your trusted source of payer information, so you can focus on patient care. Our electronic data interchange (EDI) clearinghouse and API products allow providers to integrate HIPAA transactions and other features into their PMS.

About

Patient cost estimates and upfront collection. Understand patient responsibility instantly with automatic eligibility and benefit verification checks. Hyper-accurate estimates based on your own practice data, creating better care and a healthier business. Send estimates via HIPAA-compliant text or email. It's time to treat 2020 like 2020. Collect more than ever with upfront mobile patient payments. Ditch the write offs and decrease patient AR. Run eligibility checks and provide accurate cost estimates, even for multiple payers, treatments, facilities or providers. Collect payment up front via HIPAA-compliant text or email. Reduce A/R days, collect more revenue and increase patient satisfaction all at once. Identify, analyze and resolve denials, as well as track ROI from reworked claims. Automate denial assignments to team members via Rivet, and leave notes and links along the way to resolve future denials even faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution for streamlining their eligibility and benefits, claims management, and authorizations processes

Audience

Medical practices searching for a solution to improve all their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.4 / 5
ease 1.4 / 5
features 1.5 / 5
design 1.4 / 5
support 1.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • No pros. None. This company is middle management at it's most absurd. No one should use Availity. Ever.
  • It is good for insurance companies as it makes submissions and thus payouts a very slow and tedious process for providers
  • Free- difficult to look up eligibility and i have to say that being free is all that is good regarding this product.
  • Nothing there is not one thing I can think of that makes this platform worth taking the time to use. If it worked and was intuitive or they had customer service maybe it would be worth trying.
  • I liked how difficult it was to log on and how long I had to wait to talk to a real person. I like how the site boasts how much it does for providers and organizations and how long it take, navigating webpages that don't give a clue to how to solve even a simple problem.

Cons

  • Impossible to log in. Impossible to get timely support. Impossible to navigate their site.
  • Availity is clearly designed and supported by most insurance companies as it makes it very difficult to submit, get claim status or appeal claims.
  • Clair does not keep my patients that I looked up in eligibility and I have to reenter everything- very time consuming and frustrating. To get assistance you need to submit a case- and that can only be on a specific patient claim- not regarding an issue with filing all claims.
  • Everything. Their training is poor, the site is not intuitive, More payers are requiring us to use it to get benefits, prior authorizations and look at claims, but most of the time I cant either find the payer on the site or get the claim information. when I put in a support ticket they don't answer what you asked and then close the ticket before you have time to answer.
  • Web pages are bulky, and are quirky. Buttons don't work unless I do something else unrelated. Instructions are neither intuitive, nor even clear when provided. Availity does not play well with other children; in this case, coordinate with MHN (a big insurance company). MHN referred me to set up ACH.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Availity
United States
www.availity.com

Company Information

Rivet Health
Founded: 2018
United States
rivethealth.com

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Categories

Categories

Hospital Management Features

Accounting Integration Supported
Appointment Management Not Supported
Appointment Scheduling Supported
Bed Management Not Supported
Billing & Invoicing Supported
Claims Management Supported
In-Patient Management Supported
Inventory Management Not Supported
Medical Billing Supported
Out-Patient Management Supported
Patient Records Management Not Supported
Physician Management Not Supported
Policy Management Not Supported
Revenue Management Not Supported

Medical Billing Features

Claims Processing Not Supported
Claims Scrubbing Supported
Code & Charge Entry Not Supported
Compliance Tracking Not Supported
Customizable Dashboard Supported
Dunning Management Not Supported
Invoice History Not Supported
Patient Eligibility Checks Supported
Practice Management Not Supported
Quotes/Estimates Supported
Remittance Advice Not Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Not Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Not Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Not Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Not Supported
Physician Scheduling Not Supported

Patient Case Management Features

Activity Tracking Not Supported
Assessment Notes Not Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Not Supported
Treatment Planning Not Supported

Patient Portal Features

Appointment Confirmations Not Supported
Appointment Scheduling Not Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Not Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Not Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Not Supported

Integrations

AI Answering Supported
AZZLY Supported
AbbaDox Supported
Accurint Crime Analysis Supported
Bridger Insight XG Supported
EZBIS Supported
ElderSuite Supported
InvisaClaim Supported
Juris Supported
Lexis Advance Quicklaw Supported
Lexis Omni Supported
Lexis PSL Supported
Motileo Supported
Nexis Data+ Supported
Nexis Diligence Supported
Nexis Social Analytics Supported
VerifyRX Supported
Vetriq Supported
Visualfiles Supported
eCitation Supported

Integrations

AI Answering Not Supported
AZZLY Not Supported
AbbaDox Not Supported
Accurint Crime Analysis Not Supported
Bridger Insight XG Not Supported
EZBIS Not Supported
ElderSuite Not Supported
InvisaClaim Not Supported
Juris Not Supported
Lexis Advance Quicklaw Not Supported
Lexis Omni Not Supported
Lexis PSL Not Supported
Motileo Not Supported
Nexis Data+ Not Supported
Nexis Diligence Not Supported
Nexis Social Analytics Not Supported
VerifyRX Not Supported
Vetriq Not Supported
Visualfiles Not Supported
eCitation Not Supported
Claim Availity and update features and information
Claim Availity and update features and information
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Claim Rivet and update features and information