BillingBench

BillingBench

BillingBench LLC
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About

Collaborating for patient care requires constant connectivity and up-to-date information. Simplifying how you exchange that information with your payers is more important than ever. Availity makes it easy to work with payers, from the first check of a patient’s eligibility through final resolution of your reimbursement. You want fast, easy access to health plan information. With Availity Essentials, a free, health-plan-sponsored solution, providers can enjoy real-time information exchange with many of the payers they work with every day. Availity also offers providers a premium, all-payer solution called Availity Essentials Pro. Essentials Pro can help enhance revenue cycle performance, reduce claim denials, and capture patient payments. Availity remains your trusted source of payer information, so you can focus on patient care. Our electronic data interchange (EDI) clearinghouse and API products allow providers to integrate HIPAA transactions and other features into their PMS.

About

BillingBench is an independent denial management and payer intelligence platform for medical billing and revenue cycle teams. It tracks published payer requirements and longitudinal adjuster patterns by combining a citation-audited policy dataset with aggregate denial data. Free core tools streamline daily billing workflows. The Denial Code Decoder translates CARC codes into plain-language definitions and root-cause analyses. To accelerate recoveries, the Appeal Letter Builder generates structured arguments with statutory citations tailored by denial type, specialty, and payer. Daily operations are supported by a Modifier Matrix with verified rulings, prior authorization checklists, a Timely Filing Calculator, and an 835 ERA Parser. A dedicated Chrome extension provides real-time support alongside major payer portals. Citations are verified against primary sources, each with a transparent changelog.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution for streamlining their eligibility and benefits, claims management, and authorizations processes

Audience

Independent private practices, medical billing companies, small-to-midsized revenue cycle management (RCM) teams, and healthcare compliance officers. BillingBench is designed for revenue cycle professionals requiring objective, non-sponsored payer intelligence and compliant workflows to protect practice revenue.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
BillingBench offers free reference tools and calculators. A free account adds a workspace, alerts, and an 835 ERA Parser. Paid plans include a 14-day trial and unlock denial queues, cash flow projections, and analytics. Pricing scales by seats: Solo is $49/mo for 1 biller, Practice is $149/mo for up to 5 seats, and Operations is $399/mo for up to 10 seats, with annual discounts available. Custom Enterprise plans offer API access and volume discounts for larger teams.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.4 / 5
ease 1.4 / 5
features 1.5 / 5
design 1.4 / 5
support 1.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • No pros. None. This company is middle management at it's most absurd. No one should use Availity. Ever.
  • It is good for insurance companies as it makes submissions and thus payouts a very slow and tedious process for providers
  • Free- difficult to look up eligibility and i have to say that being free is all that is good regarding this product.
  • Nothing there is not one thing I can think of that makes this platform worth taking the time to use. If it worked and was intuitive or they had customer service maybe it would be worth trying.
  • I liked how difficult it was to log on and how long I had to wait to talk to a real person. I like how the site boasts how much it does for providers and organizations and how long it take, navigating webpages that don't give a clue to how to solve even a simple problem.

Cons

  • Impossible to log in. Impossible to get timely support. Impossible to navigate their site.
  • Availity is clearly designed and supported by most insurance companies as it makes it very difficult to submit, get claim status or appeal claims.
  • Clair does not keep my patients that I looked up in eligibility and I have to reenter everything- very time consuming and frustrating. To get assistance you need to submit a case- and that can only be on a specific patient claim- not regarding an issue with filing all claims.
  • Everything. Their training is poor, the site is not intuitive, More payers are requiring us to use it to get benefits, prior authorizations and look at claims, but most of the time I cant either find the payer on the site or get the claim information. when I put in a support ticket they don't answer what you asked and then close the ticket before you have time to answer.
  • Web pages are bulky, and are quirky. Buttons don't work unless I do something else unrelated. Instructions are neither intuitive, nor even clear when provided. Availity does not play well with other children; in this case, coordinate with MHN (a big insurance company). MHN referred me to set up ACH.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Availity
United States
www.availity.com

Company Information

BillingBench LLC
Founded: 2026
United States
billingbench.com

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Categories

Categories

Medical Billing Supported

Hospital Management Features

Accounting Integration Supported
Appointment Management Not Supported
Appointment Scheduling Supported
Bed Management Not Supported
Billing & Invoicing Supported
Claims Management Supported
In-Patient Management Supported
Inventory Management Not Supported
Medical Billing Supported
Out-Patient Management Supported
Patient Records Management Not Supported
Physician Management Not Supported
Policy Management Not Supported
Revenue Management Not Supported

Integrations

AZZLY Supported
AbbaDox Supported
Accurint Crime Analysis Supported
Bridger Insight XG Supported
Cohere Unify Supported
EZBIS Supported
ElderSuite Supported
InvisaClaim Supported
Juris Supported
Lexis Advance Quicklaw Supported
Lexis Omni Supported
Lexis PSL Supported
Motileo Supported
Motivity Supported
Nexis Data+ Supported
Nexis Dossier Supported
Nexis Social Analytics Supported
Vetriq Supported
Visualfiles Supported
eCitation Supported

Integrations

AZZLY Not Supported
AbbaDox Not Supported
Accurint Crime Analysis Not Supported
Bridger Insight XG Not Supported
Cohere Unify Not Supported
EZBIS Not Supported
ElderSuite Not Supported
InvisaClaim Not Supported
Juris Not Supported
Lexis Advance Quicklaw Not Supported
Lexis Omni Not Supported
Lexis PSL Not Supported
Motileo Not Supported
Motivity Not Supported
Nexis Data+ Not Supported
Nexis Dossier Not Supported
Nexis Social Analytics Not Supported
Vetriq Not Supported
Visualfiles Not Supported
eCitation Not Supported
Claim Availity and update features and information
Claim Availity and update features and information
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Claim BillingBench and update features and information