Automata

Automata

Tokeet
+
+

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About

Automate Your Booking Workflow. The most powerful automation tool designed for the short-term rental industry. Automata executes all the tasks related to a guest booking, so you can focus on growing your rental business. Create a flawless guest experience and become a vacation rental super host while saving more time. Automata is part of the Tokeet suite. Create an exceptional guest experience by delivering the right information to your guests at the right time, in their own language. Keep your guests and staff informed and empowered from inquiry to checkout by providing hand-in-hand assistance at every stage of the guest journey, automatically. Communicate with your guests or staff via email, SMS, or push notification, and keep everyone informed of any changes in the booking details. When a guest replies back to your SMS or email, their message is automatically saved in their Tokeet message thread.

About

Owning a vacation home can be expensive and time-consuming, so we offer the first hands-off approach for short-term rental owners. AvantStay uses a proprietary tech suite to power bookings, operationalize in-field management, and activate an elevated guest experience. We take care of all the work to maximize your home’s income, it’s that simple. AvantStay is a hospitality company redefining the short-term rental market. We hand-select and manage homes in vacation destinations, offering the first completely hands-off approach for the owner in the industry. Your home is important to you, which means it’s important to us. We’d like to partner with you to create unique experiences for travelers, all while maximizing financial gains for homeowners like you. From financials to design to maintenance, we take care of your home as if it were our own. Your home is in the best hands with us. Let us help you unlock your home’s full potential.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Short-term rental industries searching for a vacation rental management platform

Audience

Vacation rental businesses and companies seeking a solution to earn more revenue and manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Good onboarding experience.
  • They paid on time… that’s about the only good thing. Really, nothing other good to say about them... stay away.

Cons

  • Working with AvantStay caused me large ongoing financial losses. I signed on with them to manage two of my properties in vacation markets. They claim that they have really high occupancy rates but they do that by offering up properties for really low rates and undercutting the neighborhood. There were nights that my 3 bedroom mountain cabin was netting me $85 per night. My neighbor who has an identical home built by the same builder was commonly getting 2 - 2.5X the rental rates that I was. AvantStay always had an excuse of why that was. My 5 bedroom property that was one block off the beach in florida had literally zero bookings in the month of December 2024. People I know that owned similar sized houses around me were regularly getting 1.75-2.25X what my house was renting for. Using AvantStay for a rental management company caused me to LOSE an average of $6711 per month as they were not able to provide enough rental income to pay the mortgages or operating expenses on the two vacation market houses. Thankfully I was able to sell both houses and stop the bleeding. During the sale process I found out than one of my houses had a baseball sized whole in the roof and the other had two AC units that were not functioning along with mold that had to be remediated. Their property managers did not catch these issues. For my mountain cabin, it earned me about 43% of what they told me they could get me. My Florida house also earned 43% of what they had told me. If I had known the numbers they quoted me were total garbage, I could have sold my houses much earlier and saved about $80K in losses. Even after the huge financial losses that I took while under their care, when I sold my houses to stop the bleeding, they then told me they were charging me an early termination fee. It was part of the contract so they had every right to do that. They were sure to cover their bases by showing me snippets of the contract because for AvantStay, it seems like their contracts are more important than decency. One thing NOT in their contracts is their performance numbers. Even when they miss their targets by 57%, you as an owner have zero recourse. Getting charged a termination fee after that was like kicked in the side after already having a gaping wound. They told me that they would be waive the termination fee if the new buyer signed with them and continued the contract. Then, get this...they SEND the buyer, all my personal financial data by giving them login access to my records. The new buyer had access to all my reservations, all my statements, etc. from since I had started with AvantStay. The new owner called me and told me that after looking through the financial data, there was no way he would sign with them due to their TERRIBLE performance. I just can't believe that this company would provide all of my personal financial info to a 3rd party without consent. Is that even legal? Well I called to complain and their response was that this is their standard operating procedure and they would not have shared my private financial information if I had instructed them otherwise. WOW...just...WOW!!
  • AvantStay takes terrible care of your property - do NOT rent to them. I just got my property back after leasing to AvantStay for 4 years…the damage is WAY beyond 4 years “wear & tear”. Find some one else!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tokeet
Founded: 2015
Canada
www.useautomata.com

Company Information

AvantStay
Founded: 2016
United States
avantstay.com/vacation-rental-management

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Categories

Categories

Integrations

IFTTT
Mailchimp
Signature
Slack
Tokeet
Zapier

Integrations

IFTTT
Mailchimp
Signature
Slack
Tokeet
Zapier
Claim Automata and update features and information
Claim Automata and update features and information
Claim AvantStay and update features and information
Claim AvantStay and update features and information