Card Recon

Card Recon

Ground Labs
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About

Repeat business should be quick and easy. Card on file simplifies returning customers’ checkout experience so they can purchase your products with fewer clicks instead of re-entering payment info. And storing payment information on our secure servers reduces your security liability. Your customers make purchases in person, on computers and on their mobile devices, and we offer solutions to support the evolving payment landscape. Authorize.net enables you to process payments in any way that works for your business, whether it’s through your website, mobile app, or manual transactions. We make it easy to accept credit cards and help ensure you get paid. It’s that simple. Browse our list of integration partners and find the best solution for your business. Integrate a simple, one-time payment button. It's perfect for donation forms.

About

Card Recon by Ground Labs is the cardholder data discovery tool of choice for more than 300 PCI Qualified Security Assessors (QSAs) and PCI Forensic Investigators (PFI). Accurate and powerful, Card Recon is trusted by over 4,500 merchants across 80 countries as their preferred credit card data discovery tool. Ground Labs has two industry-leading credit card scanning solutions that can fit the needs of your small to medium business: Card Recon Server and Card Recon Desktop. Card Recon searches files, memory and even deleted locations on workstations and file servers (Card Recon Server only) while inspecting hundreds of file types to accurately detect credit card numbers issued by the 10 major payment card providers. Custom-built to meet PCI compliance, Card Recon’s out-of-the-box cardholder data detection capabilities scan for credit card numbers from the 10 major card brands and can identify 160+ combinations of primary account number (PAN) structures used around the world.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all sizes looking for a payment solution to accept payments anytime, anywhere

Audience

Anyone looking for an out-of-the-box PCI DSS data discovery tool

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • There is nothing good about a company that decides to freeze your funds just because you contacted them to ask for a shorter funding time and why funds were not being transferred to our business account.

Cons

  • On 9-24-2023 I finally accepted the terms and conditions and application form for Authorize.net to process my website's e-commerce and online credit card processing. After a few days, I noticed that my funds were not being deposited into our company's bank account. I contacted Authorize.net’s customer service to request an explanation and their representative told me that he has forwarded my request to the appropriate department, and I would receive an email with an account representative in charge to address my concerns and questions. Nothing was received and no email or call was made to me. I called again and discovered that the first representative never opened a service ticket and that this new representative, Sam, would now open a new service ticket. I then received an email from them asking for a Preprinted voided check to verify my bank account which had already been verified in the initial application and contract. I once again complied and sent the requested voided check to the email for the underwriters/Risk Department which had already approved my account. The next day I called again and I was told that it takes two business days to get a reply and a decision. Meanwhile, $14,000 of funds were accumulating and not being transferred to my bank account. I explained that my application was already activated by the underwriters and I was using Authorize.net to process my online payments which now has summed up to over $14,000 and not been deposited into my account. I had been using PayPal with no risk issues for over 10 years and would gladly send them all the transaction reports for their information. The representative told me to wait for their decision and I would get a reply soon and there should be nothing else that they will need. I explained that the bank account had been verified in the initial application and why was I being asked to provide this information again which I once again and gladly offered with the voided check. He could not explain and once again asked me to wait for a representative to contact me. I also mentioned that two of their representatives during the application process promised and guaranteed a 3-day funding time for my account which has turned out to be false. Much to my surprise, I received an email after the call informing me that my account had been closed for no reason and that my funds would be held up for 120 days! I am the owner of this company and have been using PayPal for our e-commerce for over 10 years due to some incompatibility issues with PayPal and my website e-commerce forms I decided to move on to Authorize.net and give them a try. My company has been in business for almost 30 years and to have been treated with such neglect by Authorize.net with no justification and to have my company's funds frozen with no explanation is unacceptable and frankly fraudulent. My company has not violated any of their policies. I have provided them everything they asked for and have been approved for transactions. I was merely investigating to find out why my funds weren't being transferred to our Business Bank Account and suddenly received a closure notice and the withholding of my company’s money. I request that Authorize.net explain why they closed my account without any reason and to provide that in writing to the FCC/FTC and to me and to release my funds as they had agreed to in 3 days for each settled transaction. I have all the paperwork, the signed application form, which they approved, My Gateway ID and Merchant Account number, and all the correspondence I have had with their representative. This type of fraudulent and haphazard method of doing business with an established company with excellent standing and reputation in the industry, such as my company, is unacceptable and shameful on their part.

Pros & Cons from Real Users

Pros

  • We came across Card Recon after our security assessor recommended it to us. We thought we had cleaned up everything. This software showed us things that were missed from our scans years ago. Very through. Simple to use. Good reports. Wish I knew about it earlier.
  • No installation. I run it off usb. Accurate results. No reported impact to client systems. I like the reporting.

Cons

  • Nothing. It did as i required and helped us achieve PCI compliance.
  • Only focussed on PCI compliance. For other requirements I have to use their other product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Visa
Founded: 1958
United States
www.authorize.net

Company Information

Ground Labs
United States
www.groundlabs.com

Alternatives

Alternatives

Enterprise Recon

Enterprise Recon

Ground Labs
Onex Recon

Onex Recon

Osource Global

Categories

Categories

Payment Gateways Features

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Data Discovery Features

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

Integrations

Adpoint
BidBoxPro
Booking Tool
CartManager
Clearly Payments
DocketManager
Enterprise Operating System
FroogalPay
InvisaClaim
RECUR360
Shieldify
Spree Commerce
Start Hotspot
Stella
Swoogo
TableAgent
TurnKey Lender
UniTaskerPro
Verdivo
Znode

Integrations

Adpoint
BidBoxPro
Booking Tool
CartManager
Clearly Payments
DocketManager
Enterprise Operating System
FroogalPay
InvisaClaim
RECUR360
Shieldify
Spree Commerce
Start Hotspot
Stella
Swoogo
TableAgent
TurnKey Lender
UniTaskerPro
Verdivo
Znode
Claim Authorize.Net and update features and information
Claim Authorize.Net and update features and information
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Claim Card Recon and update features and information