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Cycloid
Cycloid Sustainable Platform Engineering is a self-service portal that helps you streamline your software delivery, reduce the cognitive load of your engineering teams, and promote Green IT practices.
Step 1. Modernize your infrastructure in sophisticated service catalog supported by Infra Import, a Terraform generator in a full GitOps-first approach.
Step 2. Scale the adoption of your platform and lighten workload for end-users and DevOps with a UX-strong internal developer platform. Your tools, automation, and cloud will be accessible without expert knowledge while still keeping control and best practices.
Step 3. Allow your teams to continuously optimize their projects with a 360° overview of CI/CD pipelines, automation, documentation, KPI’s, FinOps and GreenOps.
With Cycloid, you will enable a future where technology and sustainability can coexist harmoniously, leaving a lasting positive legacy.
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Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching.
Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers.
Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too.
Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you need
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Qminder
Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
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ManageEngine OpManager
OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls.
Monitor the finer aspects of your network with:
Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices.
Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution.
Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions.
Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status.
250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.
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Localize
Localize's no-code translation management platform gives organizations the tools they need to launch multilingual experiences in minutes - not months.
AI-powered workflows allow teams to easily translate all their digital assets and content in one dashboard: web apps, websites, UIs, marketing materials, SEO metadata, help docs, status pages, and more.
Designed for agility and scalability, Localize excels when:
- Automation is a critical component for translating dynamic content
- Speed of time-to-market and cost reduction are key measures of success
- Workflows must be intuitive enough for non-technical team members to use
- Compatibility with existing tech stacks is crucial
Localize's intuitive UI is built for any user: marketers, engineers, product specialists, localization professionals, and more.
Thousands of innovative teams at companies like Cisco, Intuit, Atlassian, Discord, and Afterpay trust Localize to fuel their global success.
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Intelex
Intelex is an integrated software solution for managing Environmental, Health, Safety and Quality (EHSQ) programs. Intelex’s scalable platform is designed to store, manage and analyze EHS and Quality data in one place. The solution works on any device to meet the realities of your workplace.
With Intelex, your organization can:
- Drive better results in your EHSQ program by monitoring workflows to achieve top performance and gain control.
- Identify trends and tendencies by setting goals to gain greater insight into your EHSQ program to enhance judgement.
- Reduce incidents and administrative work by easily monitoring, managing, optimizing and drawing insights from your safety data with our user-friendly safety software solution.
- Streamline air, water and waste emissions management and reporting, and track and manage environmental outputs to achieve sustainability goals.
- Drive continuous quality improvement activities across multiple departments, sites or locations.
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Sumac
Sumac Case Management is an all-in-one solution for human & social service organizations. Effortlessly manage client intake, case notes, service delivery, and schedules; track clients, caseworkers, volunteers, and donors; and report on key metrics to report back to funders. HIPAA & PIPEDA Compliant.
Need to do more? Add Sumac Donations, Grant Management, Volunteers, Memberships, and more.
Sumac Case Management is perfect if you’re looking for: case management software for social workers, social work case management software, human services software, social services software, human services case management software, case management software social services, nonprofit case management software, case management software for nonprofits. Or if your nonprofit falls into any of these categories: Food Bank, Social Welfare Org, Community Services, Child & Family Services, Shelter, Health Services
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PIMworks
PIMworks is a Product Information Management (PIM) software that helps retailers and brands centrally manage product data. Along with product data management, online retailers and brands can manage digital assets, easily syndicate accurate product data to multiple channels and maintain their vendor profile details seamlessly. PIMworks offers a lot of integrations including Bigcommerce, Magento, and Shopify, Amazon to name a few. PIMworks' ML-based product catalog enrichment features help in improving the accuracy of product content. All the teams involved in the creation of product catalogs can collaborate effectively by creating workflows in PIMworks. The overall product data performance can be monitored and analyzed with insights available on the dashboards.
Right from product catalog creation to getting all the relevant product information from top channels and marketplaces, PIMworks helps all the brands and retailers to stay ahead in their market and gain better profits
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CallFinder
CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business.
We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose.
Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs.
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CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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