AssistEdgeEdgeVerve
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Verizon Field Force ManagerVerizon
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Related Products
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About
Automation Singularity refers to a highly customer-centric and agile-oriented state of constant improvement and optimization through the future workforce, opening up an expanded horizon of possibilities. Human specialists drive customer orientation using their creativity and empathy and are complemented by digital workers with extreme productivity and consistency. At EdgeVerve, we envision a world where the two forces – the human worker and digital worker converge to co-create the future worker, enabling a synergy of people, process, and technology. As automation gains momentum, businesses need to look at building a solid foundation to embark on the autonomous operations journey, an end state of the future workforce. Automated F&A across 60+ countries for Health-Tech giant. Automated order processing & invoicing for a petrochemical giant. Intelligent automation for contact centers helps improve agent productivity and deliver best-in-class customer experience.
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About
Verizon Field Force Manager is a workforce management solution that encompasses everything from mobile timesheets and barcode scanning to remote scheduling and geofencing. It provides the visibility needed to drive efficiency in the field and the data needed to streamline processes for all types of organizations. Small businesses that rely on efficient, customer-oriented field team performance to succeed. Medium-sized and large enterprises with either large field services or remote employees requiring back-office connectivity. A wide range of Public Sector agencies with mobile workforces and teams in the field. Monitor worker hours with mobile timesheets and use digital verification for faster billing. Record reimbursable mileage, parking and tolls, and digitally send data to the office. Track inventory, productivity, payroll costs, job performance and service satisfaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Robotic process automation for companies wanting to boost productivity
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Audience
Companies of all sizes that need a field service management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEdgeVerve
Founded: 2014
India
www.edgeverve.com/assistedge/
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Company InformationVerizon
Founded: 1983
United States
www.verizon.com/business/products/voice-collaboration/workforce-productivity/field-force-manager/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
ABBYY Mobile Capture
Supported
Verizon Network Detection and Response
Not Supported
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Integrations
ABBYY Mobile Capture
Not Supported
Verizon Network Detection and Response
Supported
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