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About

Get powerful AI suggestions to reply to your guests within your Airbnb inbox from a single tap. You can always review or edit before sending. Your Arold assistants can be customized to learn the basics about your listing but also fine-tuned from your own questions and answers. Get powerful and smart replies from a single tap. Your assistants are always friendly and eager to help. Arold is powered by leading-edge AI technologies. Improve guest satisfaction (and your revenue) with always top-notch and qualitative replies.

About

Deliver AI-powered conversations with human agents using Agent Assist, part of Google Cloud’s Contact Center AI. Recommend ready-to-send responses to customers. Provide answers to customer questions from a centralized knowledge base. Give your agents the ability to handle 28% more conversations, reducing operational costs, decreasing average customer hold time, and improving your ability to handle peak traffic efficiently. Improve customer satisfaction by 10% with consistent, high-quality responses and quicker training by learning from high-performing agents. Reduce abandoned chats with 15% quicker response time using Smart Reply and fast answers to customer inquiries drawn from a central knowledge base. Agent Assist recommends phrases used by high-performing agents to improve the quality and consistency of customer experience. Agents are suggested knowledge base content to solve a customer’s issue, reducing customer wait time and providing more accurate information to customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Airbnb hosts requiring a smart AI assistant for optimizing their hosting experience

Audience

Companies seeking an AI-powered assistant solution to give support to their clients and customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.06 per session
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Arold
France
arold.app/

Company Information

Google
Founded: 1998
United States
cloud.google.com/agent-assist

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Prowise

Prowise

ResolX

Categories

Categories

Integrations

Airbnb
Avaya Experience Platform
Cisco Unified Contact Center
Elastic Observability
Five9
Genesys Cloud CX
Google Cloud Platform
Google Contacts
LivePerson
[24]7.ai

Integrations

Airbnb
Avaya Experience Platform
Cisco Unified Contact Center
Elastic Observability
Five9
Genesys Cloud CX
Google Cloud Platform
Google Contacts
LivePerson
[24]7.ai
Claim Arold and update features and information
Claim Arold and update features and information
Claim Google Cloud Agent Assist and update features and information
Claim Google Cloud Agent Assist and update features and information