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About

Real Brands, Personalized Connection Helping Restaurants Optimize, Personalize and Control their Customers’ Digital Experience in Real-Time, Across any Channel. Appfront is the All-in-One Digital Restaurant Platform The perfect compliment to your POS, providing a complete digital restaurant platform including fully integrated solutions for online ordering, loyalty & gift cards, payments and an industry-leading marketing engine Online ordering, loyalty program, marketing campaigns, delivery services, data analytics, and branded app

About

Smooth Commerce is an all-in-one digital ordering, customer marketing, and loyalty platform tailored for restaurants. It empowers restaurant operators to regain control over the customer experience, promoting profitable sales growth by reducing reliance on high-cost third-party marketplaces. The platform offers web ordering and custom-branded native mobile apps, enabling customers to place orders for pickup or delivery directly through the restaurant's digital channels. Integrated loyalty programs and marketing tools allow for personalized customer engagement, fostering repeat business and increased basket sizes. Smooth Commerce's operational tools, including seamless integrations with point-of-sale systems and delivery service providers, enhance efficiency and streamline workflows. The Merchant Portal provides real-time analytics and reporting, offering insights into customer behavior and sales performance to inform strategic decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants looking for an all-in-one digital restaurant platform

Audience

Restaurant chains interested in a tool to enhance their digital presence and streamline their online ordering operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Terrible- There is literally nothing good. If I could give negative 1000 stars I would, that's how bad they are. If you like BEGGING for support, this is your company. Never dealt with a worse company. They sell you on no upfront costs and low monthly fees but I'm telling you JUST PAY another company. We have locations that paid months ago and are still not active, yet Appfront gets their money and we get NOTHING!
  • Nothing. There's nothing good about them. They suck you in and ghost you. Don't do it. Nothing.

Cons

  • Literally sitting on a phone call now, waiting for them for them to join. They never answer calls or emails. We feel absolutely ROBBED and GHOSTED by this company.
  • They suck, don't accomplish anything, waste your time and MONEY. Don't do it

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Appfront
www.appfront.ai/

Company Information

Smooth Commerce
Founded: 2012
Canada
smooth.tech/

Alternatives

Alternatives

PAR

PAR

PAR Technology

Categories

Online Ordering Supported

Categories

Online Ordering Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Not Supported

Integrations

Clover Supported
Oracle MICROS POS Supported
Revel Systems Supported
SpeedLine Pizza POS Supported
Square POS Supported
Toast Kitchen Display System Supported
Toast POS Supported

Integrations

Clover Not Supported
Oracle MICROS POS Not Supported
Revel Systems Not Supported
SpeedLine Pizza POS Not Supported
Square POS Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
Claim Appfront and update features and information
Claim Appfront and update features and information
Claim Smooth Commerce and update features and information
Claim Smooth Commerce and update features and information