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Related Products
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Vertex AI
Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case.
Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Checker Software
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently.
Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools.
Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.
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PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.
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Enterprise Process Center (EPC)
Interfacing’s Digital Twin Organization software provides transparency and Governance to improve Quality, Efficiency, and ensure Regulatory Compliance.
Map, analyze, and automate processes, manage regulatory compliance, assess risks within a single platform! Interfacing’s digital twin solution (Enterprise Process Center - EPC) is an enterprise management system that helps companies digitalize processes to streamline operations, increase productivity, and continuously improve.
Interfacing’s digital business platform – Rapid Application Development (RAD) Tools, with its Low-Code Development methodology will optimize usage of your technical resources and maximize transparency for ongoing improvement.
Discover how our Low-Code Rapid Application Development module provides all the tools to create and deploy Custom, Scalable, Secure, and Mobile ready Applications in Days vs. Months!
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Google Cloud Speech-to-Text
Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.
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DialerAI
Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting.
The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider.
Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.
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Inspectivity
The Inspectivity Platform provides a comprehensive digital inspection management solution for critical infrastructure. Manage multiple disciplines of inspection with a single collaborative platform, work standalone or create a seamless environment by connecting your enterprise systems. A digital toolkit for the configuration and management of any asset-centric enterprise inspection use case. Combining modern web and mobile apps to connect global teams and supercharge inspection outcomes.
With our web and mobile toolkit, clients can transition any engineering inspection protocol from paper to digital in a matter of hours.
- Model an asset hierarchy or integrate with an ERP/CMMS
- Create forms for discipline inspections
- Manage inspection activities through collaborative workflows
- Perform inspections on tablets
- Share results and generated automated reports in real-time
- Manage corrective actions and closeout of issues
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KrakenD
KrakenD is a high-performance API Gateway optimized for resource efficiency, capable of managing 70,000 requests per second on a single instance. The stateless architecture allows for straightforward, linear scalability, eliminating the need for complex coordination or database maintenance.
It supports various protocols and API specifications, with features like fine-grained access controls, data transformation, and caching. Unique to KrakenD is its ability to aggregate multiple API responses into one, streamlining client-side operations.
Security-wise, KrakenD aligns with OWASP standards and doesn't store data, making compliance simpler. It offers a declarative configuration and integrates with third-party logging and metrics tools. With transparent pricing and an open-source option, KrakenD is a comprehensive API Gateway solution for organizations prioritizing performance and scalability.
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Telepresence
Telepresence streamlines your local development process, enabling immediate feedback. You can launch your local environment on your laptop, equipped with your preferred tools, while Telepresence seamlessly connects them to the microservices and test databases they rely on. It simplifies and expedites collaborative development, debugging, and testing within Kubernetes environments by establishing a seamless connection between your local machine and shared remote Kubernetes clusters.
Why Telepresence:
Faster feedback loops: Spend less time building, containerizing, and deploying code. Get immediate feedback on code changes by running your service in the cloud from your local machine.
Shift testing left: Create a remote-to-local debugging experience. Catch bugs pre-production without the configuration headache of remote debugging.
Deliver better, faster user experience: Get new features and applications into the hands of users faster and more frequently.
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