ApexChat vs. Smallchat Comparison


ApexChat	Smallchat Nicer Studio	+	+
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ZipRecruiter serves both small businesses and enterprise employers. 14,257 Ratings Visit Website Visual Visitor AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. - 40 points of data about each prospect, including first name, last name, email address, and more. - Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet. - These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. - Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated. 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About You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.	About Start conversations with visitors on your website through Smallchat and convert those visitors into customers. Smallchat runs inside your Slack team, which means no additional software to learn. Be available to chat with visitors on your website and your team members all in one place. Each conversation creates a new thread, allowing your team to manage it all from one place. Customize Smallchat with easy styling that lets you seamlessly integrate with your brand. Track the number of interactions you're getting month to month. To see how your business is performing. Get the conversation started! Actively engage visitors with custom trigger messages. With Smallchat there’s no need to add another piece of software to your workflow. Bring all your communication together in Slack.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies wanting to boost their leads and engage their prospects with a live chat solution	Audience Live Chat solution for companies
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $19.99 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ApexChat Founded: 2008 United States www.apexchat.com	Company Information Nicer Studio United States small.chat
Alternatives UserStak	Alternatives Foxchat
Now4real	LinkedChat
CareColl Intellial Solutions	Pure Chat
REVE Chat	HelpCrunch
Click2Magic Tvisha Systems Pvt Ltd View All	CCIChat Cyber Cast International View All
Categories Conversational AI Supported Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Show More Features Conversational AI Features Code-free Development Supported Contextual Guidance Not Supported For Developers Not Supported Intent Recognition Not Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Not Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Not Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported
Integrations 4D EMR Supported 8am CasePeer Supported AgencyPlatform Supported Builder Prime Supported GrowPath Supported Law Ruler Supported Lead Docket Supported Pathwright Not Supported SmartAdvocate Supported Stackreaction Not Supported View All 8 Integrations	Integrations 4D EMR Not Supported 8am CasePeer Not Supported AgencyPlatform Not Supported Builder Prime Not Supported GrowPath Not Supported Law Ruler Not Supported Lead Docket Not Supported Pathwright Supported SmartAdvocate Not Supported Stackreaction Supported View All 2 Integrations
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