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About

You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.

About

Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies wanting to boost their leads and engage their prospects with a live chat solution

Audience

Companies searching for a solution to add live chat to their website

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors.
  • I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization. Secondly, I like that there is a free and trial version to get a feel of what the software can do. I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions.
  • Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop.

Cons

  • I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software.
  • Since deployment of Pure Chat, I would be lying to say I have experienced challenges.
  • Easy to manage. Good customer support. Perfect software. No cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ApexChat
Founded: 2008
United States
www.apexchat.com

Company Information

Pure Chat
Founded: 2012
United States
www.purechat.com

Alternatives

Alternatives

ReadyChat

ReadyChat

Elm Street Technology
CareColl

CareColl

Intellial Solutions
CCIChat

CCIChat

Cyber Cast International
Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd
CareColl

CareColl

Intellial Solutions

Categories

Conversational AI Supported
Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

4D EMR Supported
8am CasePeer Supported
AgencyPlatform Supported
Builder Prime Supported
Google Analytics Not Supported
GrowPath Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Not Supported
Insightly Not Supported
Keap Not Supported
Lead Docket Supported
Raklet Not Supported
Revamp CRM Not Supported
Routee Not Supported
Shopify Not Supported
SmartAdvocate Supported
Squarespace Not Supported
Weebly Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

4D EMR Not Supported
8am CasePeer Not Supported
AgencyPlatform Not Supported
Builder Prime Not Supported
Google Analytics Supported
GrowPath Not Supported
HubSpot CRM Supported
HubSpot Marketing Hub Supported
Insightly Supported
Keap Supported
Lead Docket Not Supported
Raklet Supported
Revamp CRM Supported
Routee Supported
Shopify Supported
SmartAdvocate Not Supported
Squarespace Supported
Weebly Supported
Wufoo Supported
Zapier Supported
Claim ApexChat and update features and information
Claim ApexChat and update features and information
Claim Pure Chat and update features and information
Claim Pure Chat and update features and information