Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd
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About

You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.

About

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies wanting to boost their leads and engage their prospects with a live chat solution

Audience

Companies that need a live chat solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$39/per seat/ month
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.

ADD-ON
$18/month
Extra features
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to setup and install. Best for sales, support, and marketplaces. Reliable and robust live chat software that is tailor-made for all business verticals.
  • Easy to use and handle. more Intuitive, Reliable, and Affordable. Best for customer support and sales.
  • The customer service through Click2Magic is pretty good. We have improved our customer base and improved more sales than before. This live chat app saved our time, money, and efforts.
  • It has simple yet productive features. Businesses can know the customers’ behavior and insights into their business. The instant and real-time conversation with visitors brought many customers and improved our sales.

Cons

  • Right now there is nothing to dislike for this particular product I use.
  • This is one of the most reliable and robust live chat apps. It is good to integrate into websites. No cons.
  • As of now, I can't see any issues about this app.
  • This live chat app has no more other issues as of now.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ApexChat
Founded: 2008
United States
www.apexchat.com

Company Information

Tvisha Systems Pvt Ltd
India
www.click2magic.com

Alternatives

Alternatives

ProProfs Chat

ProProfs Chat

ProProfs
CareColl

CareColl

Intellial Solutions
Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd

Categories

Conversational AI Supported
Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

4D EMR Supported
8am CasePeer Supported
AgencyPlatform Supported
Builder Prime Supported
GrowPath Supported
Law Ruler Supported
Lead Docket Supported
SmartAdvocate Supported

Integrations

4D EMR Not Supported
8am CasePeer Not Supported
AgencyPlatform Not Supported
Builder Prime Not Supported
GrowPath Not Supported
Law Ruler Not Supported
Lead Docket Not Supported
SmartAdvocate Not Supported
Claim ApexChat and update features and information
Claim ApexChat and update features and information
Claim Click2Magic and update features and information
Claim Click2Magic and update features and information