AnswerChatAlpha Media
|
GetInChatSTAMUL
|
|||||
Related Products
|
||||||
About
With AnswerChat, when a customer visits your website, they can instantly see if someone is available to chat with them. And all they need to do to start a conversation with you is click on the AnswerChat button on your website. They do not need to install any software or download anything new. Plus, if no one is available to chat with your customer, they will automatically be sent to an online email form to easily contact you. When someone wants to chat with you, a new window will open up on your computer (and a telephone sound will be heard if you have a sound card and speakers), showing you the person’s name and what page/screen they are visiting. You can then accept the chat, send the chat to the next operator in queue or a specific operator or your choosing, or send the visitor to an online e-mail form. For archival purposes, AnswerChat allows you to print the chat session to your printer, or copy-and-paste the chat text for use in other applications.
|
About
GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses and companies requiring a customer support tool and website chat program
|
Audience
Live Chat software for companies
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$19.95 per month
Free Version
Free Trial
|
Pricing
$15 per user per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAlpha Media
United States
www.alphamedia.net/products/ac/v20/index.htm
|
Company InformationSTAMUL
United States
getinchat.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
|
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|