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About

In today’s competitive marketplace, businesses both large and small must satisfy the needs of every customer in order to stay strong. Since every call is a current or potential customer, you need a telephone answering service for business that ensures every call is answered promptly and courteously both day and night. If callers have to wait past the first ring to speak to a knowledgeable representative, they’re likely to move on to your competitor. Anserve’s 24/7 business answering service provides the superior live assistance and customer service you need to keep your customers happy and grow your business. Our 24/7 business answering service will keep you connected with your clients and help you to address their needs both big and small. Our highly experienced and professional business support agents are armed with the right technology and tools to provide your callers with the information and answers in the same way that you would.

About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a leading phone answering service

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Anserve
Founded: 1969
United States
www.anserve.com/business-answering-service/

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Claim Anserve and update features and information
Claim Anserve and update features and information
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Claim AnswerFirst and update features and information