Amwell vs. eClinicalWorks Comparison


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About Connect with new and existing patients for live video consults wherever you are, wherever they are, on your phone or computer. It’s easier, faster, more personal access to healthcare. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Our technology combines a delightful experience for patients with best in class workflows for providers. Our products are designed to be simple and intuitive. Leveraging a single meeting place for virtual care, providers and patients easily connect and clients can quickly design and scale their telehealth programs. The Amwell platform uses best-in-class video to provide the most stable and HIPAA-compliant video connectivity in market. The Amwell platform is open to the many other stakeholders throughout the digital health ecosystem. Partners can develop apps for the Amwell App Marketplace and contribute to advancing virtual healthcare.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Physicians and healthcare providers looking for a solution to manage their workflow and improve their operations	Audience Healthcare providers
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Amwell United States business.amwell.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives TeleRay	Alternatives RXNT
Calmerry	Elation Health
SteadyMD	Service Center Office Ally
SynziMD Synzi	Foothold Foothold Technology
Omniva Knovator Technologies Private Limited View All	AdvancedMD View All
Categories Telemedicine Supported	Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
Telemedicine Features Appointment Reminders Not Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Not Supported For Medical Purposes Not Supported HIPAA Compliant Supported Multi-Provider Practice Not Supported Online Forms Not Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Not Supported	Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Integrations CloudApper EMR Link Not Supported CredentialingSpectrum Not Supported CrelioHealth Not Supported Flip Not Supported Greenspace Health Not Supported GridSocial Not Supported IAL (InterActive Lab) Not Supported InvisaClaim Not Supported Mend Not Supported OhMD Not Supported OpenPM Not Supported PatientIQ Not Supported PowerSpeak Not Supported Qvera Interface Engine Not Supported Relatient Not Supported ReviewInc Not Supported Rimidi Not Supported Saykara Not Supported Solventum Fluency Direct Not Supported iCareBilling Not Supported Show More Integrations	Integrations CloudApper EMR Link Supported CredentialingSpectrum Supported CrelioHealth Supported Flip Supported Greenspace Health Supported GridSocial Supported IAL (InterActive Lab) Supported InvisaClaim Supported Mend Supported OhMD Supported OpenPM Supported PatientIQ Supported PowerSpeak Supported Qvera Interface Engine Supported Relatient Supported ReviewInc Supported Rimidi Supported Saykara Supported Solventum Fluency Direct Supported iCareBilling Supported Show More Integrations View All 75 Integrations
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