Amwell vs. eClinicalWorks Comparison


Amwell	eClinicalWorks	+	+
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About Connect with new and existing patients for live video consults wherever you are, wherever they are, on your phone or computer. It’s easier, faster, more personal access to healthcare. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Our technology combines a delightful experience for patients with best in class workflows for providers. Our products are designed to be simple and intuitive. Leveraging a single meeting place for virtual care, providers and patients easily connect and clients can quickly design and scale their telehealth programs. The Amwell platform uses best-in-class video to provide the most stable and HIPAA-compliant video connectivity in market. The Amwell platform is open to the many other stakeholders throughout the digital health ecosystem. Partners can develop apps for the Amwell App Marketplace and contribute to advancing virtual healthcare.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Physicians and healthcare providers looking for a solution to manage their workflow and improve their operations	Audience Healthcare providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $499.00/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Amwell United States business.amwell.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives TeleRay	Alternatives RXNT
Calmerry	Elation Health
SteadyMD	Service Center Office Ally
SynziMD Synzi	Foothold Foothold Technology
Omniva Knovator Technologies Private Limited View All	Epion Health View All
Categories Telemedicine	Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care
Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing	Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing
Integrations CERTIFY Health Calvient CareBridge CareEco CloudApper EMR Link Hello Patient Infinx LucidAct MD Clarity MedEvolve Mend NetDirector OhMD Persivia CareTrak Prevounce RapidClaims ReferralMD Rimidi Solv Solventum Fluency Direct Show More Integrations	Integrations CERTIFY Health Calvient CareBridge CareEco CloudApper EMR Link Hello Patient Infinx LucidAct MD Clarity MedEvolve Mend NetDirector OhMD Persivia CareTrak Prevounce RapidClaims ReferralMD Rimidi Solv Solventum Fluency Direct Show More Integrations View All 69 Integrations
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