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About

Fresh new startups and Fortune 500s. B2B and B2C. Brand owners and resellers. They all sell on Amazon for a reason: 300 million customers shop our stores worldwide. Leave the shipping, returns, and customer service to us with Fulfillment by Amazon (FBA). Want to take care of shipping yourself? You can do that too. Choose from flexible selling plans, product categories, and fulfillment options that fit your business needs. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge.

About

MarketplaceWorks simplifies listing and selling products, streamlines orders processing, and tracks inventory and sales on multiple sales channels, all in the cloud. Orders from across all your channels flow automatically to MarketplaceWorks and your inventory quantity is updated across all marketplaces - you'll never sell what you don't have. Integrations with: Amazon, Amazon.ca, Amazon FBA, eBay, Shopify, Reverb, Quickbooks, Logistics+, Hal Leonard, M&M Merchandisers, Gator and Starin. - Complex information from online marketplaces presented in an easy-to-use, user-focused dashboards and pages - Our email automation feature allows an easy way to provide excellent customer service, increase additional sales opportunities, and encourage more buyer feedback - Create and track bundled/kitted inventory across multiple marketplaces and products - Schedule a sale for a given product on one or more marketplaces, simply set a sale price or percent discount to increase your sales

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and anyone looking for a marketplace to buy or sell products

Audience

Small and mid-sized companies looking for a system to help them scale through management of listing, inventory and orders across multiple sales channels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 / mo
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Quality of goods and products are top notch... There is rarely any product which lacks in quality.
  • 1. The user interface shows all the important features and description about the products listed. 2. The application feels smooth to use on all the platforms. 3. Amazon Pay can be directly used for making every purchase on the platform. 4. It has millions of products across thousand of categories on the platform.
  • The two day shipping is one of the best features of Amazon. There are some items that you can order and sent to you even within 24 hours. But, I personally think the best part of Amazon is their customer service. Whenever I have a question or concern with my orders and/or products Amazon's customer service is able to help immediately. They treat me well and gets things fixed quickly.
  • In terms of my graduate studies and freeware project, my main usage of Amazon in this regard is for procurement. Both of the aforementioned activities require research and Amazon has an excellent selection of books. In terms of software purchasing, I find it a bit lacking in comparison as most software we need is not available on Amazon. Other Amazon services, such as pictures, music and streaming are all very solid and easily some of the better-quality streaming platforms.
  • - It provides same-day delivery, which comes very handy when you want the products urgently. - The user interface of the application is easy to use and displays all the features in an accessible way. - It has a wide range of catalogs and categories for millions of products. - The prices of the products are quite competitive with additional discounts.

Cons

  • Price of products compared to other online shopping apps are high.
  • The application sometimes throws error while cancelling a particular item from an ordered list of products.
  • Just like everything the prime yearly costs are going up. I still think it is worth it for the frees shipping, but I wonder if it will get to a point that it is too much.
  • I find the fees for Amazon Prime to be worth their cost so my main issue with Amazon is with its technical support. When I had some technical issues in the past it took a bit longer than I would have appreciated for them to understand my issue and fix it accordingly.
  • - The prices of the products tends to fluctuate a lot from seller to seller and makes the selection of products to buy a bit harder.

Pros & Cons from Real Users

Pros

  • With the goal of adding more sales outlets the necessity to garner a multi-channel integrator support was becoming inevitable. I turned for support to MarketPlaceWorks and was smitten! Very satisfied with the benefits of better inventory control, ease in multi E commerce sites listings and cross-channel sales management.
  • From the moment you sign up you get a solutions specialist to walk you through the system and answer any question from a friendly person in the U.S. It is a breath of fresh air to talk to someone when dealing with software. They offer customized solutions that make sense for your particular business, not everyone is the same. One of the unique features is that they are integrated with multiple distributors/vendors and can easily add someone you work with. This easily increased our sales with so little work on our part, and the system doing all the work. We also loved they work with Reverb when no one else really offered what they do

Cons

  • Not if you are looking for a solution that offers attractive user interface and intuitive navigation style; Great customer service; pricing is competitive.
  • The only con we have faced is that they do not work with every single ecommerce platform but this is the case with everyone in this space, their focus is on Shopify the largest. However they tell us they are adding new marketplaces and features throughout the year, or even listening to your needs as a seller and taking action to implement things that are higher priority for you.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
amazon.com

Company Information

MarketplaceWorks
Founded: 2015
United States
www.marketplaceworks.com/

Alternatives

Alternatives

EarthScan

EarthScan

Mitiga Solutions

Categories

B2C Marketplaces Supported
eCommerce Supported
Marketplace Supported

Categories

Marketplace Features

Catalog Management Not Supported
Category Management Supported
Fee / Commission Management Supported
Order Management Supported
Payment Processing Not Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Vendor Portal Not Supported

Inventory Control Features

Allocation Not Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Supported
Item Management Supported
Order Management Not Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Not Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Supported

Multi-Channel eCommerce Features

Catalog Management Not Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Integrations

Fulfillment by Amazon (FBA) Supported
AMZ Tracker Supported
Ahrefs Supported
Asinwiser Supported
Axiom.ai Supported
Dropship Spy Supported
Icecat PIM Supported
Increff Omni WMS Supported
Keyword Inspector Supported
MoneyCorp Supported
ScoutIQ Supported
Teikametrics Supported
Teleskope Supported
TreeBrain Supported
Umee Supported
Yogi Supported
Zenya Supported
camelcamelcamel Supported
etraKY Brand Studio Supported
magnalister Supported

Integrations

Fulfillment by Amazon (FBA) Supported
AMZ Tracker Not Supported
Ahrefs Not Supported
Asinwiser Not Supported
Axiom.ai Not Supported
Dropship Spy Not Supported
Icecat PIM Not Supported
Increff Omni WMS Not Supported
Keyword Inspector Not Supported
MoneyCorp Not Supported
ScoutIQ Not Supported
Teikametrics Not Supported
Teleskope Not Supported
TreeBrain Not Supported
Umee Not Supported
Yogi Not Supported
Zenya Not Supported
camelcamelcamel Not Supported
etraKY Brand Studio Not Supported
magnalister Not Supported
Claim Amazon and update features and information
Claim Amazon and update features and information
Claim MarketplaceWorks and update features and information
Claim MarketplaceWorks and update features and information