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About

​Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. ​

About

Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path to purchase. While you can build a community on social networks, you'll never own your audience or control your brand. With Social Chat, you own your audience on your site, build your community, engage and eventually convert them to customers. Live streams naturally create a sense of urgency to purchase. With Social Chat, users can add products to cart and checkout with just one click. The frictionless checkout experience delivers instant gratification and results in higher conversion rates.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tech-savvy shoppers seeking a solution to enhance their online purchasing decisions

Audience

Conversational commerce platform that helps companies to convert engagement to revenue

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon Rufus
Founded: 1994
United States
www.amazon.com/Rufus/

Company Information

Social Chat
Founded: 2021
United States
onsocialchat.com

Alternatives

Alternatives

Amazon Live

Amazon Live

Amazon

Categories

Categories

Integrations

Amazon
Amazon Business
AthenaHQ
Azoma
Profound
Shopify

Integrations

Amazon
Amazon Business
AthenaHQ
Azoma
Profound
Shopify
Claim Amazon Rufus and update features and information
Claim Amazon Rufus and update features and information
Claim Social Chat and update features and information
Claim Social Chat and update features and information