| Amazon LexAmazon | Graphlogic GL PlatformGraphlogic | |||||
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| About
            Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
             | About
            Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).
Key components: 
- Conversational AI Platform
- Natural Language understanding 
- Retrieval augmented generation or RAG pipeline 
- Speech-to-Text Engine 
- Text-to-Speech Engine 
- Channels connectivity 
- API builder 
- Visual Flow Builder 
- Pro-active outreach conversations 
- Conversational Analytics 
- Deploy everywhere (SaaS / Private Cloud / On-Premises) 
- Single-tenancy / multi-tenancy 
- Multiple language AI 
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| Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
                On-Premises
            
            
         
            
                iPhone
            
            
         
            
                iPad
            
            
         
            
                Android
            
            
         
            
                Chromebook
            
            
         | Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
                On-Premises
            
            
         
            
                iPhone
            
            
         
            
                iPad
            
            
         
            
                Android
            
            
         
            
                Chromebook
            
            
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| Audience
        Organizations that want to build a powerful chatbot
         | Audience
        Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications
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| Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
         | Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
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| API
            
                Offers API
            
            
         | API
            
                Offers API
            
            
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| Screenshots and Videos | Screenshots and Videos | |||||
| Pricing
        No information available.
        
        
     
            
                Free Version
            
            
         
            
                Free Trial
            
            
         | Pricing
        $75/1250 MAU/month
        
     
            
                Free Version
            
            
         
            
                Free Trial
            
            
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Reviews/ | 
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| Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
         | Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
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| Company InformationAmazon Founded: 1994 United States aws.amazon.com/lex/ | Company InformationGraphlogic Founded: 2023 Serbia graphlogic.ai/ | |||||
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| Categories | Categories | |||||
| Chatbot Features
            
                Call to Action
            
            
         
            
                Context and Coherence
            
            
         
            
                Human Takeover
            
            
         
            
                Inline Media / Videos
            
            
         
            
                Machine Learning
            
            
         
            
                Natural Language Processing
            
            
         
            
                Payment Integration
            
            
         
            
                Prediction
            
            
         
            
                Ready-made Templates
            
            
         
            
                Reporting / Analytics
            
            
         
            
                Sentiment Analysis
            
            
         
            
                Social Media Integration
            
            
         Conversational AI Features
            
                Code-free Development
            
            
         
            
                Contextual Guidance
            
            
         
            
                For Developers
            
            
         
            
                Intent Recognition
            
            
         
            
                Multi-Languages
            
            
         
            
                Omni-Channel
            
            
         
            
                On-Screen Chats
            
            
         
            
                Pre-configured Bot
            
            
         
            
                Reusable Components
            
            
         
            
                Sentiment Analysis
            
            
         
            
                Speech Recognition
            
            
         
            
                Speech Synthesis
            
            
         
            
                Virtual Assistant
            
            
         Natural Language Processing Features
            
                Co-Reference Resolution
            
            
         
            
                In-Database Text Analytics
            
            
         
            
                Named Entity Recognition
            
            
         
            
                Natural Language Generation (NLG)
            
            
         
            
                Open Source Integrations
            
            
         
            
                Parsing
            
            
         
            
                Part-of-Speech Tagging
            
            
         
            
                Sentence Segmentation
            
            
         
            
                Stemming/Lemmatization
            
            
         
            
                Tokenization
            
            
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| Integrations
            
                
    AWS AI Services
            
            
         
            
                
    Facebook
            
            
         
            
                
    Salesforce
            
            
         
            
                
    Zendesk
            
            
         
            
                
    AWS Lambda
            
            
         
            
                
    Amazon DynamoDB
            
            
         
            
                
    Amazon Web Services (AWS)
            
            
         
            
                
    Avaya Aura
            
            
         
            
                
    BotCore
            
            
         
            
                
    Elastic Path
            
            
         | Integrations
            
                
    AWS AI Services
            
            
         
            
                
    Facebook
            
            
         
            
                
    Salesforce
            
            
         
            
                
    Zendesk
            
            
         
            
                
    AWS Lambda
            
            
         
            
                
    Amazon DynamoDB
            
            
         
            
                
    Amazon Web Services (AWS)
            
            
         
            
                
    Avaya Aura
            
            
         
            
                
    BotCore
            
            
         
            
                
    Elastic Path
            
            
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