Amazon Fresh vs. goPuff Comparison


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About Fresh is grocery shopping with a smile. We're your one stop for great deals on national favorites, plus new tastes, organic and ready-to-eat food, local finds, and the best of Amazon. Building your cart gets faster the more you shop, and you can use past purchases to add the items you use again and again. Plus, shopping is better with Alexa. Try asking, "Alexa, add bread to my list". Your trained Amazon shopper only selects products that meet our high standards for quality and freshness - the kind of products you'd pick yourself. Need to make changes after you've ordered? You can cancel or add items with no additional fees, up until your shopper begins fulfilling your order. You can also add or change your optional tip for up to 24 hours after your order is delivered. If items in your order are not satisfactorily delivered, Amazon customer service is available 24/7 to help resolve any concerns.	About From cleaning supplies & over-the-counter medicine to food, drinks, electronics, baby essentials and more. From our micro-fulfillment center to your door means that you get your order in just 30 minutes. We're open late to bring you what you need. Everything you need from weekday to weekend, delivered for only $1.95. Or join the Fam to get unlimited free delivery on eligible orders. Gopuff delivers food & drinks, cleaning supplies, home needs, OTC medication and more in just minutes. We deliver all of your daily needs right to your door. We store 2,500+ products in your area’s Gopuff facility, so when you order, your stuff comes directly from us to you. We don’t charge crazy surge pricing because we’re not a courier service, and because we’re delivering direct instead of picking it up from the store, we deliver fast. Our motto is: “Order in seconds, delivered in minutes.” We’re open 24/7 in most areas and late night everywhere else to bring you what you need, when you need it most.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Any users interested in a grocery shopping platform solution to pick, choose and purchase grocery products	Audience Users and anyone looking for a product delivery application solution for their daily essentials delivery needs
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $1.95 per delivery Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing to list. Over a very poor experience and will never shop again at this store. Customer service is worst as the person speak terrible American English. There are no benefits to using Amazon Fresh... Unless you enjoy being sick with food poisoning... -_- Cons - sale item not available on first day of sale - poor customer services Amazon Fresh stopped delivering groceries with ice packs or frozen bottles or cooler bags. All frozen foods are bagged in regular brown paper bags with no insulation, treated the same as room temperature items. The delivery drivers do not have coolers in their cars, so it is not temperature controlled. It can take many hours until it finally arrives. Everytime i open the bags, i notice that all the frozen stuff is melted, thawed, spoiled. If i try to freeze it immediately, it doesn't help, the food is already bad. Sometimes i try it anyway and i get very sick from all of the food. Its not like one specific item that has an issue, it's ALL the cold food items that are not properly handled and end up causing food poisoning. So i have to throw away a bunch of food which is such a shame to waste. And then get no refund from Amazon support because they're all a bunch of robots... someone really needs to stop Amazon because they are getting a lot of people sick and not taking any responsibility for it.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Amazon Founded: 1996 United States www.amazon.com/alm/storefront	Company Information goPuff Founded: 2013 United States gopuff.com/go
Alternatives Flink	Alternatives Drizly
Gorillas	Instacart
Instacart	Shipt
Burpy	Saucey
DoDo Fresh DoDo View All	Gorillas View All
Categories Gig Economy Supported Grocery Delivery Supported	Categories Gig Economy Supported Grocery Delivery Supported

Integrations AWS Amplify Supported AWS AppSync Supported AWS Artifact Supported AWS Auto Scaling Supported AWS Backup Supported AWS Certificate Manager Supported AWS Cloud9 Supported AWS CloudFormation Supported Amazon Supported Amazon API Gateway Supported Amazon Ads Supported Amazon AppFlow Supported Amazon Athena Supported Amazon Attribution Supported Amazon Augmented AI (A2I) Supported Amazon Aurora Supported Amazon Care Supported Amazon Chime Supported Cardlytics Supported Hoppier Supported Show More Integrations View All 23 Integrations	Integrations AWS Amplify Not Supported AWS AppSync Not Supported AWS Artifact Not Supported AWS Auto Scaling Not Supported AWS Backup Not Supported AWS Certificate Manager Not Supported AWS Cloud9 Not Supported AWS CloudFormation Not Supported Amazon Not Supported Amazon API Gateway Not Supported Amazon Ads Not Supported Amazon AppFlow Not Supported Amazon Athena Not Supported Amazon Attribution Not Supported Amazon Augmented AI (A2I) Not Supported Amazon Aurora Not Supported Amazon Care Not Supported Amazon Chime Not Supported Cardlytics Not Supported Hoppier Not Supported Show More Integrations
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