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About

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. No machine learning experience required. There is a treasure trove of potential sitting in your unstructured data. Customer emails, support tickets, product reviews, social media, even advertising copy represents insights into customer sentiment that can be put to work for your business. The question is how to get at it? As it turns out, Machine learning is particularly good at accurately identifying specific items of interest inside vast swathes of text (such as finding company names in analyst reports), and can learn the sentiment hidden inside language (identifying negative reviews, or positive customer interactions with customer service agents), at almost limitless scale. Amazon Comprehend uses machine learning to help you uncover the insights and relationships in your unstructured data.

About

MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want a powerful solution that lets them discover insights and relationships in text

Audience

Text Mining solution for businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very easy to setup and train models. Endpoint were very easy to configure and get running. Built for developer ease of use.

Cons

  • The cost is outrageous. Most AWS products are reasonable in terms of cost especially their AI products. This one is so prohibitive we will be moving our infrastructure to another system. The costly part is their endpoints with cost as long as they are running. Our system needs to have 24/7 availability and was doing document analysis on 1000s of emails and documents per day. The cost for a single endpoint was ~$3400 USD. Very little traffic was being used by that endpoint at the time. AWS charged for total time not token based usage. Which made the costs skyrocket. Please avoid to save yourself money unless you can standup the endpoints and take them down frequently.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/comprehend/

Company Information

MonkeyLearn
Founded: 2014
Uruguay
monkeylearn.com

Alternatives

Alternatives

BytesView

BytesView

Algodom Media

Categories

Categories

Text Analytics Supported
Text Mining Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Integrations

PubNub Supported
Quickwork Supported
AWS AI Services Supported
AWS App Mesh Supported
AWS Lambda Supported
Amazon Comprehend Medical Supported
Amazon Quick Suite Supported
Amazon S3 Supported
Axon Ivy Supported
Camunda Supported
Causal Not Supported
Datasaur Supported
FormKiQ Supported
Mantium Supported
Nekton.ai Not Supported
Pipedream Not Supported
Qlik Staige Supported
Replyify Not Supported
Stackreaction Not Supported
Wufoo Not Supported

Integrations

PubNub Supported
Quickwork Supported
AWS AI Services Not Supported
AWS App Mesh Not Supported
AWS Lambda Not Supported
Amazon Comprehend Medical Not Supported
Amazon Quick Suite Not Supported
Amazon S3 Not Supported
Axon Ivy Not Supported
Camunda Not Supported
Causal Supported
Datasaur Not Supported
FormKiQ Not Supported
Mantium Not Supported
Nekton.ai Supported
Pipedream Supported
Qlik Staige Not Supported
Replyify Supported
Stackreaction Supported
Wufoo Supported
Claim Amazon Comprehend and update features and information
Claim Amazon Comprehend and update features and information
Claim MonkeyLearn and update features and information
Claim MonkeyLearn and update features and information