Amazon Care

Amazon Care

Amazon
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About

Fast, comprehensive, 24/7 primary and urgent care for your employees and their families. We know the needs of your employees are changing fast. Amazon Care's new model of medicine meets them where they are. We're expanding to bring virtual-first primary and urgent care to more Amazon employees, their families, and for U.S-based employers. Watch the film on our upcoming expansion. Amazon Care is healthcare built around you, your life, and your schedule. Connect in seconds, day or night, on weekends, and holidays. At-home follow-up care for labs, tests, and treatment. Contact-free prescriptions delivered right to your door. Quality time with your team of doctors, nurse practitioners, and registered nurses. Get the care you need in seconds, in all the moments that matter. Get treatment for non-emergency conditions with a virtual visit, 24/7 and 365 days a year.

About

Wheel is a configurable virtual care and telehealth platform that gives healthcare providers, digital health companies, life sciences organizations, health plans, retailers, and pharmacies the infrastructure, clinician network, and connected services needed to launch, scale, and operate branded virtual care programs. Built around the Wheel Horizon care enablement platform, it delivers a white-labeled patient experience that includes scheduling, synchronous and asynchronous visits, secure messaging, and follow-up, all within a HIPAA-compliant, SOC 2-certified ecosystem. Wheel’s solution integrates care services such as e-prescriptions, lab ordering and review, insurance processing, payments, and remote patient monitoring to support flexible clinical workflows, reduce administrative burden, and improve outcomes. It provides real-time analytics and AI-driven insights to track engagement, clinical outcomes, and ROI, helping organizations optimize their virtual care delivery.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

US-based employers

Audience

Healthcare organizations and digital health innovators that want to deliver scalable, branded telemedicine and virtual care services using a comprehensive, configurable platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It has been a great option for those in the southwest so far! I am excited to see how this expands and can be offered to more people across the nation.

Cons

  • Currently only offered in restricted areas and for certain employees.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
amazon.care/

Company Information

Wheel
Founded: 2018
United States
www.wheel.com

Alternatives

Alternatives

Omniva

Omniva

Knovator Technologies Private Limited
DrCare247

DrCare247

GENIX Technologies

Categories

Categories

Integrations

AWS Secrets Manager
Amazon Fresh
Amazon Transcribe
Beats
Splunk User Behavior Analytics

Integrations

AWS Secrets Manager
Amazon Fresh
Amazon Transcribe
Beats
Splunk User Behavior Analytics
Claim Amazon Care and update features and information
Claim Amazon Care and update features and information
Claim Wheel and update features and information
Claim Wheel and update features and information